A Bakery Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned): Must have a thorough knowledge of bakery products; this includes prices, recipes, and uses. Assists customers with orders and engages in suggestive selling techniques. Weighs, wraps, and processes customer orders. Answers the telephone and takes orders when necessary. Set up advertising displays or arrange merchandise on counters and tables to promote sales. Packages, stocks, displays, and merchandises all bakery goods according to company standards. Cleans and sanitizes Bakery equipment, counters, display cases, and floors. Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover products. Utilizes leftover products before opening new product Customer Service Skills The Bakery Clerk is expected to provide customer service that is extraordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go above and beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Bakery Clerk is expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees