Bakery Assistant Manager (Full Time, Flexible Availability)

Adams Fairacre FarmsWappingers Falls, NY
93d$23 - $34

About The Position

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs; it's about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence. Adams leaders are expected to coach teams of both new and seasoned workers to provide friendly service to our valuable customers, ensuring that each experience reflects Adams' commitment to providing the quality that defines our brand. For the Bakery assistant department manager, this means overseeing the job of the Bakery department manager; and the department's operations, managing the team, ensuring quality of products, streamlining workflows and delivering exceptional customer experiences to achieve business goals.

Requirements

  • Knowledge of all bakery products, offers and sales.
  • Bakery professional leadership experience: at least 2 years & 1 year of supervisor experience.
  • Awareness and driving support office initiatives.
  • Windows programs and communication tools.
  • Work collaboratively, communicate, and lead a team of co-workers alongside management.
  • Ability to demonstrate, encourage, and set the example of Adams culture and values.
  • Exhibit enthusiasm, positivity and vast knowledge about Adams products and quality.

Responsibilities

  • Provide outstanding customer service by creating a friendly, helpful environment & answering customer questions.
  • Maintain a clean, organized, and safe department, including displays, prep areas, and equipment.
  • Ensure shelves and cases are fully stocked with fresh, high-quality products.
  • Follow all safety, sanitation, and pricing laws and company policies.
  • Price and label products accurately, including sale items and special orders.
  • Monitor product quality upon arrival and throughout the day.
  • Control waste and shrink to manage costs effectively.
  • Assist with baking, decorating, and preparing custom orders and platters.
  • Help set sales, promotions, and advertising for bakery items.
  • Support employee training and supervision, especially in the absence of the bakery manager.
  • Assist with job interviews, disciplinary conversations, and employee development to support individual and company goals.
  • Train and support new and existing Bakery associates to build a skilled and effective team.
  • Support and fill in as active manager when department manager is absent.
  • Assist with staff scheduling & if assigned, ensure payroll accuracy to support operational & budget goals.
  • Handle unexpected issues like callouts, employee conflicts, & inventory discrepancies promptly & effectively.
  • Respond to customer complaints to ensure satisfaction and uphold the store's reputation.
  • Manage inventory levels and purchasing to meet customer needs while minimizing waste.
  • Support Bakery associates, leads, and supervisors to ensure smooth and efficient department operations.

Benefits

  • Generous medical, dental and vision coverage (for applicable roles).
  • Voluntary benefits like pet insurance.
  • Paid time off and holiday pay.
  • Flexible pay schedules with DailyPay.
  • Generous Employee Discount.
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