Baker

Festival Foods • Suamico, WI

1d • Onsite

About The Position

Festival Foods is a Wisconsin grocer committed to community and exceptional service, operating over 40 full-service supermarkets across the state. The company prioritizes its associates with extensive benefits and programs. This job posting is for a Baker to join the Festival Foods team. The Baker plays a pivotal role in crafting unforgettable experiences for guests through high-quality bakery and pastry items for both special occasions and everyday indulgences. A core aspect of the role is providing excellent guest service, which includes friendly greetings, answering questions, and addressing concerns with professionalism and care. The Baker's willingness to assist guests will make a positive impact daily.

Requirements

• Ability to deal tactfully and effectively with guests and all personnel (Customer Focus).
• Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members (Effective Problem-Solving).
• Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment (Safety Awareness).
• Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions (Retail Expertise).

Responsibilities

• Follow recipes and production lists precisely to ensure high-quality bakery and pastry items.
• Monitor dates and freshness, handle outdated items properly, and report shrinkage.
• Adhere to all Health Department guidelines and Festival sanitation practices.
• Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
• Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns.
• Answer phone calls with proper etiquette and ensure guest satisfaction.
• Keep an eye on stock levels and service floor needs, ensuring proper assortment and production-level, especially for early mornings and evenings.
• Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Work closely with all Bakery associates to meet department goals and support a positive team environment.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

Benefits

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees