The Baker works closely with the Bakery Manager. The Baker also performs the following duties (other duties may be assigned): Prepares bakery products according to the Bakery Manager's directions, production guide, and the established production schedule; maintains product rotation to reduce shrink. Inspects and maintains the Bakery Department and products during baking and preparation, ensuring quality and sanitation by FDA and local health codes. Assists customers, suggests bakery products, and establishes relationships for repeat business. Controls costs by implementing portion control, accurate pricing, and signage. Follows safety work standards and reports any hazards to the Bakery Manager and/or Store Director. Follows the FIFO rotation system, covers, labels, and dates products, ensuring adherence to BFLA standards of quality and presentation. Assists in receiving, breaking down, and storing Bakery loads, collaborating effectively with the team. Customer Service SkillsThe Baker is expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. The Baker is expected to have a positive “can-do” attitude; to treat others with respect; and to easily adjust to changes in the workplace.
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees