Baker

Hy-Vee • Cedar Rapids, IA

75d

About The Position

The Baker at Hy-Vee is responsible for baking products for orders and replenishing displays while maintaining a positive company image through courteous, friendly, and efficient customer service. This role requires a commitment to customer satisfaction and teamwork, ensuring that every customer interaction is pleasant and supportive.

Requirements

• High school diploma or equivalent experience.
• Over six months to one year of similar or related experience.
• Ability to solve practical problems and interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to copy data and provide basic direction.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Greets customers in a friendly manner and makes an effort to learn their names.
• Assists customers by escorting them to products, securing out-of-reach items, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly service, including taking product orders.
• Checks orders for the day and sets up a timeline and production schedule.
• Prepares, bakes, and fries all department products as needed.
• Reviews product status for freshness and pulls stale items.
• Invoices and puts away product as instructed by the department manager.
• Anticipates product needs for current and subsequent days.
• Inspects incoming product quality and quantity.
• Understands and follows up on bakery equipment maintenance issues.
• Checks signage for correct labels on ad items.
• Reviews department for potential safety issues.
• Operates as a lead with bakery clerks.
• Prioritizes orders as per customer and department manager requests.
• Proofs necessary items and pulls product from the freezer or cooler.
• Practices proper sanitation procedures and maintains a clean work area.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees