Hy-Vee-posted 3 months ago
Full-time
Onsite • Lawrence, KS
Food and Beverage Retailers

The Baker position at Hy-Vee is responsible for baking products for orders and replenishing displays while maintaining a positive company image through courteous, friendly, and efficient customer service. The role requires a commitment to supporting customers and team members, ensuring a helpful smile in every aisle. The Baker will report to the District Store Director, Store Manager, and Assistant Managers of various departments, and will oversee positions such as Apprentice Baker, Bakery Designer, Wrapper, and Fryer.

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
  • Greets customers in a friendly manner and makes an effort to learn their names.
  • Assists customers by escorting them to products, loading or unloading heavy items, and addressing customer suggestions.
  • Answers the telephone promptly and provides helpful service to customers.
  • Checks orders for the day and sets up a timeline and production schedule.
  • Prepares, bakes, and fries all department products as needed.
  • Reviews product status for freshness and pulls stale items.
  • Invoicing and putting away product as instructed by the department manager.
  • Anticipates product needs for current and subsequent days.
  • Inspects incoming product quality and quantity.
  • Understands and follows up on bakery equipment maintenance issues.
  • Checks signage for correct labels on ad items.
  • Reviews department for potential safety issues.
  • Operates as a lead with bakery clerks.
  • Prioritizes orders as per customer and department manager requests.
  • Practices proper sanitation procedures and maintains a clean work area.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • High school diploma or equivalent experience.
  • Over six months to one year of similar or related experience.
  • Ability to solve practical problems with limited standardization.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to copy data and provide basic direction.
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