Baggage Handling Supervisor - PHL Airport

PrimeFlight Aviation Services • Philadelphia, PA

3d

About The Position

The Baggage Handling Supervisor oversees daily baggage operations, ensuring the safe, timely, and accurate handling of luggage while leading staff, resolving issues, and maintaining compliance with safety and security standards through effective coordination with airport and airline teams. WHAT IT’S LIKE TO WORK AS A BAGGAGE HANDLING SUPERVISOR Supervise the daily operations of the baggage handling team Ensure timely and accurate processing of passenger baggage Monitor adherence to baggage handling protocols and safety standards Conduct training sessions for new and existing staff on baggage handling procedures Resolve operational issues and passenger concerns regarding baggage Coordinate with airlines and airport authorities for seamless baggage transfer Exemplify PrimeFlight customer service and safety standards Perform any additional duties as assigned by management WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (part-time benefits may vary) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression Enjoy a competitive pay scale

Requirements

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• 2 Years Customer Service experience
• 1 Year Baggage Handling experience
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
• To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily.
• The requirements listed above are representative of the work environment, knowledge, skill, and/or ability.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
• Ability to read, write, speak, and understand the English language, to include documents
• Comfortable working with computers, mobile devices, and tablets

Responsibilities

• Supervise the daily operations of the baggage handling team
• Ensure timely and accurate processing of passenger baggage
• Monitor adherence to baggage handling protocols and safety standards
• Conduct training sessions for new and existing staff on baggage handling procedures
• Resolve operational issues and passenger concerns regarding baggage
• Coordinate with airlines and airport authorities for seamless baggage transfer
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management
• Implement strategies to enhance efficiency in baggage handling

Benefits

• 401(k) with matching
• health insurance
• dental insurance
• vision insurance
• life insurance
• paid time off
• growth opportunities
• competitive pay scale

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees