Baggage Handling Agent - DEN Airport

PrimeFlight Aviation Services•Denver, CO

19h•Onsite

About The Position

The Baggage Handling Agent ensures the safe, efficient, and accurate loading, unloading, and sorting of passenger luggage while adhering to safety guidelines, operating ground equipment, and working in varying conditions as part of a team. The Baggage Handling Agent is responsible for ensuring passenger luggage and cargo are handled safely, efficiently, and in a timely manner. This role includes loading and unloading baggage from aircraft and conveyor systems, sorting luggage by destination, and adhering strictly to safety and security standards. The position requires physical stamina, attention to detail, and the ability to work effectively in a fast-paced airport environment under various weather conditions.

Requirements

18 years of age or older
Eligible to work in the United States
Ability to read, write, speak, and understand the English language
Minimum of one year of customer service experience preferred
Ability to access and interpret information in print and electronically, including use of tablets, computers, and mobile devices
Ability to communicate effectively with colleagues and customers in person and electronically
Ability to pass a background check and drug screen
Eligibility to obtain required credentials and clearances (FAA, TSA, Port Authority, U.S. Customs, U.S. Postal Service, as applicable)
Ability to work flexible shifts including nights, weekends, and holidays in a 24/7 operational environment
Ability to lift up to 70 pounds repeatedly
Prolonged standing and walking in indoor and outdoor environments
Ability to reach with arms and grasp with hands
Ability to push, pull, bend, stretch, squat, kneel, crouch, and crawl, including in confined spaces
Ability to climb and work at elevated heights
Exposure to moderate to high noise levels
Ability to hear and respond to spoken voice and audible alarms
Tasks involving repetitive arm, wrist, hand, and finger movements
Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Responsibilities

Load and unload passenger luggage and cargo on and off aircraft
Operate baggage handling equipment such as conveyor belts, carts, and trolleys
Sort and route baggage to the correct flight and baggage claim carousel
Ensure timely delivery of baggage to and from aircraft
Inspect baggage for damage or potential security risks and report discrepancies immediately
Follow all safety procedures and airport security protocols while handling baggage
Work closely with ground crew and airline personnel to ensure efficient baggage processing
Maintain cleanliness and organization in baggage handling areas
Coordinate with security personnel to ensure adherence to airport security measures
Participate in training sessions on baggage handling procedures, safety standards, and equipment operation
Coordinate with airline staff for special handling of oversized, fragile, or priority items
Record and report baggage handling activities in accordance with company and airport regulations
Support and promote the company’s Safety Management System (SMS) initiatives
Report safety hazards, incidents, and near misses in accordance with SMS reporting procedures
Exceed PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management