Backup Support Specialist - Common Pleas

Lucas County • Toledo, OH

12d

About The Position

The Lucas County Court of Common Pleas, General Division is seeking a dedicated and experienced leader to serve as Backup Support Specialist. JOB PURPOSE AND OVERVIEW Provide cross-trained backup support for various positions in Court Administration to include, but not limited to, Jury Manager, Magistrate Case Manager, and Administrative Clerk. This position ensures continuity of essential operations during scheduled and unscheduled absences, and during high-volume periods by performing key tasks from each role. ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION The following duties indicate the general nature and level of work performed by this position. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. Other duties may be required or assigned at any time. Provide administrative and operational support across multiple functional areas with particular focus on the Jury and Magistrate Case Manager positions. Maintain proficiency in the essential function of each supported role. Prioritize work based on urgency and department needs.

Requirements

• High School diploma
• NORIS/LEADS certification required within 180 days of employment. Certification must be maintained.
• Must possess keen analytical and organizational skills and the ability to function at a high level within a large, complex organization.
• Knowledge of common office practices, procedures, and equipment.
• Proficiency in operating a personal computer and using Microsoft Office products such as Word, Outlook, and Excel.
• Ability to prioritize work, work independently without daily direct supervision, and manage a variety of projects simultaneously in a high-pressure atmosphere under severe time constraints.
• Must have excellent time management skills and be highly organized and detail oriented.
• Exceptional interpersonal skills including the ability to develop and maintain effective working relationships with Judges, other elected officials, Court employees, Law Enforcement officers, Lawyers, outside agencies, businesses, and the general public.
• Ability to maintain sensitive and confidential information.
• Creativity and ability to conceive and implement innovative approaches to solve problems and meet objectives.
• Ability to recognize the need for change and respond with flexibility to changing program demands, propose solutions, and ensure that solutions are implemented.
• Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, and to produce concise, error-free documents and reports.
• Must be conscious of and sensitive to the diversity within the Court’s jurisdiction and be able to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial, and ethnic backgrounds on a regular basis.
• Professional appearance and demeanor appropriate for a representative of elected officials.
• Demonstrated dependability, reliability, and excellent attendance record.
• Patience, objectivity, maturity, effectiveness under stress, initiative, adaptability, leadership, and sound judgment.

Nice To Haves

• prior experience working in a court system
• Associate degree in Secretarial Science, Business, or related areas

Responsibilities

• Provide administrative and operational support across multiple functional areas with particular focus on the Jury and Magistrate Case Manager positions.
• Maintain proficiency in the essential function of each supported role.
• Prioritize work based on urgency and department needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED