ITSS-posted 8 months ago
Goldsboro, NC
251-500 employees

The position involves performing basic administrative tasks, including managing system and performance management, and network administration duties as needed. The role requires responding to alerts and taking appropriate corrective actions, identifying and resolving problems of basic scope using proper tools and techniques, and applying basic standards and procedures to accomplish tasks. The candidate will document work in an organized manner and communicate effectively in written and verbal form within a small team setting. The position also includes designing and developing basic integrated solutions to meet business requirements or enhance the performance of client networks, performing basic cost analyses and vendor comparisons for projects, and continuously developing technical subject matter expertise on established and emerging storage technologies. The candidate must adhere to HIPAA, PCI, and other regulatory requirements, manage change effectively, and ensure that all security requirements are met or exceeded.

  • Performs basic administrative tasks, including managing basic system and performance management.
  • Performs network administration duties as needed, responds to alerts and takes appropriate corrective actions.
  • Identifies and resolves problems of basic scope using proper tools and techniques.
  • Applies basic standards and procedures to accomplish tasks including learning how to use and apply applicable technologies.
  • Thoroughly documents work in an organized manner.
  • Communicates in written and verbal form effectively in a small team setting.
  • Designs and develops basic integrated solutions to meet business requirements or enhance performance of client networks.
  • Performs basic cost analyses and vendor comparisons for small through large scale projects.
  • Continuously develops technical subject matter expertise on established and emerging storage technologies.
  • Communicates effectively regarding system operations and environment changes.
  • Adheres to HIPAA, PCI, and other regulatory requirements.
  • Understands and avoids capacity, redundancy, and health constraints of storage technologies.
  • Authors and implements basic scripting and coding to automate technical needs.
  • Ensures that all security requirements are met or exceeded.
  • Manages change effectively through documented change procedures.
  • Analyzes existing systems for improvements.
  • Performs basic patching.
  • Understands and ensures backup and recovery of system or application exists.
  • Understands and ensures basic IT security measures are met.
  • Creates work instructions and knowledge articles.
  • Ensures the security access is appropriate and necessary approvals have been obtained.
  • Understands and enforces basic system controls.
  • Assists in performing internal audits and maintains regulatory compliance.
  • Assists users to analyze/configure/tailor security and access levels.
  • Experience in IT, particularly with networks including maintaining network security.
  • Experience in completing backup applications and responding to alerts with appropriate corrective action.
  • Management prefers formal training at the Associate Degree level or with industry certifications.
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