Backroom Supervisor

Habitat Charlotte RegionMooresville, NC
1d$20 - $20Onsite

About The Position

Habitat for Humanity of the Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Requirements

  • Basic computer skills
  • Basic math or POS experience
  • Strong verbal and written communication skills
  • Management and Customer Service experience
  • Show initiative
  • Ability to stand for extended periods of time
  • Ability to move merchandise throughout the store
  • Ability to perform repetitive movements over long periods of time
  • Ability to lift 50lbs. without assistance, 70 lbs. with assistance
  • Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
  • Ability to obtain Forklift Certification and operate a forklift on a regular basis
  • Ability to climb steps to Forklift cab

Responsibilities

  • Ensure all donated items are researched, accurately priced, ticketed, and safely moved to the sales floor in a timely manner.
  • Collaborate with store leadership on the priority, timing, and placement of incoming donations and merchandise.
  • Work directly with donation drivers regarding the safe loading and unloading of donations.
  • Guarantee safe and prompt handling of all merchandise and donations in line with established policies and procedures.
  • Assist in receiving and processing items dropped off at the receiving dock as needed.
  • Supervise backroom operations to maintain a safe, clean, and efficient environment for employees, volunteers, and customers.
  • Lead and engage staff and volunteers to ensure teamwork, productivity, and a positive culture.
  • Provide excellent customer service and represent Habitat’s values in every interaction.
  • Conduct and document corrective action when necessary.
  • Serve as a key-carrying supervisor, independently opening and closing the store and following all cash-handling procedures.
  • Accurately complete reports and end-of-day documentation; operate a cash register as needed.
  • Ensure all volunteers have a meaningful and safe experience while working in the ReStore.
  • Represent Habitat Charlotte Region positively to all donors, customers, and community members.
  • Maintain regular and reliable attendance and adhere to assigned schedules.
  • Maintain professional appearance consistent with ReStore guidelines.
  • Adhere to Habitat’s Code of Conduct and organizational policies.

Benefits

  • Competitive pay and full benefits package
  • Industry-leading healthcare, dental, and vision insurance
  • Flexible Spending Accounts (healthcare and dependent care)
  • Generous paid time off and work/life balance
  • 403(b) retirement plan with 3% organizational match
  • Career growth and development opportunities
  • Supportive, mission-driven culture and casual work environment
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