Backroom Supervisor

Habitat Charlotte Region•Statesville, NC

4d•$20•Onsite

About The Position

Join Habitat Charlotte Region, one of the leading affordable housing nonprofits in the area, as we partner with hundreds of families each year to provide affordable homeownership, home preservation, and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an essential role in ensuring our store operations run smoothly while supporting our mission of a world where everyone has a safe and affordable place to live.

Requirements

Basic computer skills
Basic math or POS experience
Strong verbal and written communication skills
Management and Customer Service experience
Show initiative
Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to perform repetitive movements over long periods of time
Ability to lift 50lbs. without assistance, 70 lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis

Responsibilities

Research, ticket, and move merchandise to the sales floor safely and efficiently
Collaborate with store leadership on prioritization, timing, and placement of donations
Coordinate with donation drivers for proper loading and placement
Ensure merchandise and donations are handled safely and promptly
Assist with receiving items and managing the receiving dock as needed
Supervise employees, volunteers, and customers while maintaining a safe, clean environment
Lead and motivate staff and volunteers to provide outstanding customer service
Document and conduct corrective action as necessary
Serve as a key-carrying supervisor, opening and closing the store independently, including cash handling procedures
Operate the cash register periodically, as needed
Represent Habitat positively to all donors, customers, volunteers, and the public
Maintain reliable attendance, a presentable appearance, and adherence to all Habitat policies