Backroom Supervisor

Habitat Charlotte Region • Mooresville, NC

86d • $19

About The Position

Join one of the leading affordable housing nonprofits in the area! Habitat for Humanity of the Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Requirements

• Basic computer skills
• Basic math or POS experience
• Strong verbal and written communication skills
• Management and Customer Service experience
• Show initiative
• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50lbs. without assistance, 70 lbs. with assistance
• Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab

Responsibilities

• Ensure all donated items are researched, accurately priced, ticketed, and safely moved to the sales floor in a timely manner.
• Collaborate with store leadership on the priority, timing, and placement of incoming donations and merchandise.
• Work directly with donation drivers regarding the safe loading and unloading of donations.
• Guarantee safe and prompt handling of all merchandise and donations in line with established policies and procedures.
• Assist in receiving and processing items dropped off at the receiving dock as needed.
• Supervise backroom operations to maintain a safe, clean, and efficient environment for employees, volunteers, and customers.
• Lead and engage staff and volunteers to ensure teamwork, productivity, and a positive culture.
• Provide excellent customer service and represent Habitat’s values in every interaction.
• Conduct and document corrective action when necessary.
• Serve as a key-carrying supervisor, independently opening and closing the store and following all cash-handling procedures.
• Accurately complete reports and end-of-day documentation; operate a cash register as needed.
• Ensure all volunteers have a meaningful and safe experience while working in the ReStore.
• Represent Habitat Charlotte Region positively to all donors, customers, and community members.
• Maintain regular and reliable attendance and adhere to assigned schedules.
• Maintain professional appearance consistent with ReStore guidelines.
• Adhere to Habitat’s Code of Conduct and organizational policies.

Benefits

• Competitive pay and full benefits package
• Industry-leading healthcare, dental, and vision insurance
• Flexible Spending Accounts (healthcare and dependent care)
• Generous paid time off and work/life balance
• 403(b) retirement plan with 3% organizational match
• Career growth and development opportunities
• Supportive, mission-driven culture and casual work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed