(PRI) Backroom Associate - Sam's Club Caguas Bloque 9am-6pm con dias libre Martes y Miercoles
About The Position
Provides customer service by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns and promoting products and services while maintaining a safe shopping environment Provides direction and guidance to associates on customer service approaches and techniques to ensure customer complaints and issues are resolved within company guidelines Maintains area of responsibility in accordance with company policies and procedures by ensuring claims and returns are properly handled area is zoned merchandisesupplies are arranged and organized shrink and damages are identified and a safe work environment is maintained Assists management with the supervision of associates in multiple departments by assigning duties developing and communicating goals teaching and ensuring compliance with company policies and procedures supporting the Open Door Policy and conducting daily meetings Participates in the hiring recruiting training coaching and evaluation of associates in assigned area Works with associates to ensure proper execution of customer inventory flow process backroom standards are maintained freight is processed correctly and the backroom is ready for incoming freight Ensures claims associates are processing claims according to company polices Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence:Drives continuous improvements is open to and uses new technologies and skills and supports others through change
Requirements
- Will meet all store requirements to handle and/or sell firearms, such as completion of a firearms-specific Criminal Background Check (CBC), Firearms Authorization Training, and state specific requirements within time frames permitted.
- Will successfully complete all job required trainings and assessments.
- Will meet all store requirements to handle and/or sell firearms, such as completion of a firearms-specific Criminal Background Check (CBC), Firearms Authorization Training, and state specific requirements within time frames permitted.
- Will successfully complete all job required trainings and assessments.
Responsibilities
- Provides customer service by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns and promoting products and services while maintaining a safe shopping environment
- Provides direction and guidance to associates on customer service approaches and techniques to ensure customer complaints and issues are resolved within company guidelines
- Maintains area of responsibility in accordance with company policies and procedures by ensuring claims and returns are properly handled area is zoned merchandisesupplies are arranged and organized shrink and damages are identified and a safe work environment is maintained
- Assists management with the supervision of associates in multiple departments by assigning duties developing and communicating goals teaching and ensuring compliance with company policies and procedures supporting the Open Door Policy and conducting daily meetings
- Participates in the hiring recruiting training coaching and evaluation of associates in assigned area
- Works with associates to ensure proper execution of customer inventory flow process backroom standards are maintained freight is processed correctly and the backroom is ready for incoming freight
- Ensures claims associates are processing claims according to company polices
Benefits
- En Sam’s Club, ofrecemos un salario competitivo, así como bonos basados en el desempeño y otros grandes beneficios para una mente, cuerpo y cartera más felices.
- - Los beneficios de salud incluyen cobertura médica, de visión y dental.
- - Los beneficios financieros incluyen 401(k), compra de acciones y seguro de vida pagado por la compañía.
- - Los beneficios de tiempo libre pagado incluyen PTO, licencia parental, licencia de cuidado familiar, duelo, servicio como jurado y votación.
- También recibirás PTO que se puede usar para vacaciones, licencia por enfermedad, días festivos u otros fines. La cantidad que recibes depende de la clasificación de tu trabajo y la duración de tu empleo. Cumplirá o superará los requisitos de las leyes de licencia por enfermedad pagada, cuando corresponda.
- - Otros beneficios incluyen discapacidad a corto y largo plazo, Membresía de Sam's Club, Pago de Licencia Militar, reembolso de gastos de adopción y subrogación, beneficios de fertilidad y más.
- Live Better U es un programa de beneficios educativos pagado por la compañía para asociados de tiempo completo y de tiempo parcial en las instalaciones de Walmart y Sam's Club. Los programas van desde la finalización de la escuela preparatoria hasta los títulos de licenciatura, incluido el Aprendizaje del Idioma Inglés y certificaciones de corto plazo. La matrícula, los libros y las tarifas son pagados en su totalidad por Walmart.
- Los requisitos de elegibilidad se aplican a algunos beneficios y pueden depender de la clasificación de tu trabajo y la duración de tu empleo. Los beneficios están sujetos a cambios y pueden estar sujetos a un plan específico o a los términos del programa.
- Para obtener información sobre los beneficios y la elegibilidad, consulta One.Walmart en One.Walmart (en inglés)
- El rango salarial por hora para este puesto es $16.00 to $24.00
- La tarifa por hora real será igual o superior al salario mínimo requerido aplicable al lugar de trabajo.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
