Background Verification Coordinator I

J.B. Hunt Transport Services, Inc. • Lowell, AR

2d

About The Position

Under routine supervision, the position is responsible for ensuring that driver applicants meet J.B. Hunt's driver hiring standards and DOT regulations. The incumbent will review driver files and evaluate the safety records, driving experience, employment, and criminal history of each driver applicant.

Requirements

• 1 year of related experience, such as in a fast-paced office or call center, and/or military equivalent experience.
• Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Basic computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
• Aptitude to learn new computer programs quickly
• Ability to provide effective written and verbal communication

Nice To Haves

• Proficiency in Spanish
• Experience with Dynamics or ATS (Applicant Tracking Systems)
• Written and verbal communication skills
• Ability to remain professional during difficult conversations
• Ability to perform in a fast-paced environment while managing multiple priorities
• Provide superior service resulting in a favorable perception of the Company
• Computer efficiency, comfort with web navigation, and ability to quickly navigate across multiple computer programs and systems
• Strong interpersonal skills with the ability to work in a team environment that shares common goals and daily expectations

Responsibilities

• Communicate with driver applicants, internal teams, external employers and partners, references, and government agencies to facilitate the background screening process. This includes informing drivers when they qualify and do not qualify and the date of qualification
• Communicate with J.B. Hunt internal and field operations regarding applicants before and during the hiring process
• Calculate and qualify experience as well as safety to ensure applicants meet Company and DOT hiring standards
• Review and update applications as needed with information verified throughout the screening process
• Apply J.B. Hunt's minimum hiring requirements to ensure we are hiring safe and qualified drivers
• Work with the Quality Control department to ensure all qualifications have been met and the file is clear for hire

Benefits

• The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees