Background Specialist/Trainer, Transitional Foster Care

Catholic Charities West Michigan•Grand Rapids, MI

21d•$46,750 - $55,000•Onsite

About The Position

The Background Specialist and Trainer is responsible helping with the background check investigation process for the Transitional Foster Care (TFC) program. This position is also responsible for selecting or developing program training materials, conducting program trainings, and maintaining training records to help ensure contractual regulatory compliance with existing program policies, practices, and procedures. This position requires an extremely detailed orientated and perceptive person who can relate to individuals at all levels within the agency. Are you passionate about discovering new ways to help empower people and make a difference in their lives? If you’ve got what it takes to support us in our mission to provide help and create hope through innovative, collaborative, and diverse programs within the community, then we’ve got the right opportunity for you. Catholic Charities West Michigan (CCWM) is a community-based agency providing programs in Western Michigan and offering a variety of services in family preservation, behavioral health, child welfare, and community outreach. CCWM is committed to ensuring a diverse workforce and a work environment whereby all staff are treated with dignity, respect, and fairness. CCWM encourages persons of diverse backgrounds and faiths to apply for employment.

Requirements

Must have base technical skills in Microsoft applications to include Excel, Word, and Smartsheets, and PowerPoint.
Knowledge of effective administrative principles and practices.
Strong analytical skills and problem solving.
Attention to detail and the ability to multitask.
Self-starter and proactive.
Ability to plan and execute position responsibilities in a timely manner.
Ability to communicate clearly and concisely both orally and in writing.
Ability to understand and carry out verbal and written instructions.
Ability to work effectively in stressful situations and adhere to critical deadlines.
Ability to exercise diplomacy in contentious and confrontational situations.
Ability to exercise good judgment, resourcefulness, and maintain effective working relationships with peers, agency management and outside business partners.
Ability to relate to diverse populations and cultures.
This position requires reliable transportation.
Must have a valid driver’s license and good driving record with zero work restrictions.
Must have personal auto insurance as required by law with minimum bodily injury coverage limits of $250,000 per person/$500,000 per incident or $500,000 combined.
Must be willing to work irregular hours including evenings, holidays, and weekends.
This is an on-site role that requires regular, full-time attendance at the office; remote or hybrid work is not available, however, there may be times ad hoc or situational telework is needed.
Must submit to agency approved background checks.
A bachelor’s degree in human resources, business administration, health care administration, or other human services related field is required.
A minimum of 3 years of employment experience in training, human resources, or compliance and regulatory affairs role is required.

Nice To Haves

HR certification is preferred, however, not required.
Training certification is preferred, however, not required.

Responsibilities

Handles material that is confidential in nature and makes decisions based on contractual and agency policy.
Provides daily guidance and customer service support to program staff.
Coordinates and documents required program background check requests and results.
Conducts quality assurance reviews to ensure background checks are submitted completely and accurately prior to submission within the required timeframes and deadlines.
Aides in creating and updating program policies and procedures that comply with outside regulations and internal procedures.
Follows HR internal processes to ensure the opening of the personnel file process is completed after a staff member starts employment with the agency.
Maintains personnel files in compliance with applicable legal requirements.
Conducts concurrent audit reviews of Transitional Foster Care (TFC) personnel files and HR processes.
Acts as the TFC program trainer for staff and clients.
Selects or develops TFC program training materials.
Conducts program and ORR trainings.
Maintains training records ensuring contractual regulatory compliance with existing program and ORR policies, practices, and procedures.
Collaborates with TFC program and the HR Team to implement quality improvement initiatives to ensure ongoing compliance with background checks and staff training specific to the TFC program.
Prepares and provides audit preparation for agency contractual and accreditation site reviews.
Drives for agency business.
Performs other special assignments at supervisor’s request.