Background Investigation Program Manager

Information Systems & Networks Corporation

26d

About The Position

At ISN Corporation, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors, as well as the Inc. 5000 list of Fastest Growing Private Companies—two years running! We’re not just growing fast—we’re building something great. We are seeking a qualified and experienced Program Manager to oversee a Background Investigative Services contract. The PM provides leadership, oversight, coordination, and issue resolution across all aspects of contract performance and ensures continuous communication and responsiveness to the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

Requirements

At least seven (7) years of combined personnel security and investigative experience at the state or federal level; and
At least seven (7) years of program management experience demonstrating the ability to direct, execute, and control the performance of all work under a federal BPA or similar contract vehicle
Bachelor’s degree from an accredited college or university
At least fourteen (14) years of combined personnel security and investigative experience at the state or federal level; and
At least ten (10) years of program management experience demonstrating the ability to direct, execute, and control the performance of all work under a federal BPA or similar contract vehicle
Associate’s degree from an accredited college or university

Nice To Haves

Project Management Professional (PMP) Certification
Project Management in Background Investigations
Adept at Strategic Planning, Risk Management, Resource Allocation, and Stakeholder Engagement.

Responsibilities

Serve as the primary and central point of contact for the Government on all program-wide technical, operational, and administrative issues
Maintain continuous availability to communicate directly with the CO and COR regarding performance of the PWS, BPA, and associated Call/Task Orders
Exercise sufficient corporate authority to direct, execute, control, and oversee all work performed under the contract
Represent the contractor at all post-award meetings, briefings, and reviews with customer stakeholders
Provide overall coordination, leadership, and implementation of contract requirements across investigative operations, staffing, quality, and compliance
Assume responsibility for issue identification, escalation, and resolution, ensuring timely corrective actions and Government notification when required
Deliver comprehensive program management and administrative support, including reporting, documentation, performance tracking, and Government deliverables
Analyze complex operational or performance issues by identifying significant factors, gathering relevant data, and developing effective solutions
Plan, organize, and prioritize work to ensure contract milestones, production targets, and service levels are met
Communicate effectively both orally and in writing with Government officials, corporate leadership, subcontractors, and investigative staff