Background Check Administrator

RIVA Solutions Inc.•San Antonio, TX

1d•Onsite

About The Position

RIVA Solutions is seeking a highly organized and detail-oriented Background Check Administrator (BCA) to support the processing, coordination, submission, and tracking of Child Services Background Checks (CSBCs). This individual will serve as a key administrative resource and liaison for background investigation submissions, helping ensure compliance with government standards, procedural requirements, and established timelines. The ideal candidate will bring strong communication, customer service, and administrative skills, along with the ability to manage sensitive information with professionalism, accuracy, and discretion.

Requirements

Active DoD Secret clearance required
U.S. Citizenship required
High School Diploma or equivalent
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
Strong organizational and administrative support skills
Excellent verbal and written communication skills
Demonstrated attention to detail and commitment to accuracy
Strong customer service mindset with the ability to work effectively with applicants and internal stakeholders

Nice To Haves

Prior experience supporting background investigation processing, personnel security, or administrative functions in a government or military environment
Familiarity with documentation workflows, reporting, and records management in a compliance-driven setting
Experience supporting childcare suitability or related military family program operations

Responsibilities

Initiate, coordinate, and track background checks and investigations to support timely and accurate processing.
Communicate directly with applicants and functional managers to guide them through required background check and investigation documentation.
Prepare, review, and maintain a variety of documents, including memorandums, reports, spreadsheets, and official correspondence.
Proofread outgoing documentation to ensure accuracy in grammar, formatting, and data integrity.
Compile interim and final childcare suitability results provided by the DAG1 CSSC.
Provide regular reporting, updates, and administrative support as required to support background check operations.
Maintain organized records and handle sensitive information in accordance with applicable security and compliance requirements.