Backend Chatbot Software Engineers

Walmart•Bentonville, AR

10d•$110,000 - $220,000•Onsite

About The Position

As part of the Emerging Tech team, you’ll build the AI foundation for Project Sparky, an intelligent assistant that helps customers manage everyday shopping through context aware, conversational experiences. In this role, you’ll design, deploy, and operate conversational and agentic AI systems, partnering with mobile, web, and backend teams to power reliable, scalable intelligence that supports millions of customers. About Emerging Tech: Our Emerging Tech team drives Walmart’s AI transformation by building intelligent systems that influence how millions shop every day across our global retail ecosystem. We develop state-of-the-art generative and conversational AI that powers more proactive, connected, and personalized experiences. At this scale, every innovation you create not only reaches millions of customers worldwide but also comes to life in the very communities where you live, work, and shop. Software Engineering – Backend/AI team responsibilities: Stay abreast with technical advancements and drive system architecture and software development processes. Lead and mentor teams in the implementation of complex systems, fostering a culture of technical excellence and innovation. Be hands-on in prototyping, researching, and coding scalable, consumer-facing systems. Collaborate with business and product teams to achieve our long-term business goals. Champion operational and engineering excellence. Participate in code reviews, operational reviews, architectural discussions, and troubleshooting sessions to ensure the highest standards of development. Provide mentorship to engineers, managers, and others to help develop great talent. Who we are hiring: Principal Engineers You set technical direction for conversational AI platforms at Walmart scale. At least 12+ years of software engineering experience in building highly available systems; backend experience particularly Java. Databases, including vector and big data technologies. Distributed computing, containerization (Docker/K8s), and multi-cloud. Expertise in distributed systems, service-oriented architecture, CI/CD, and operational excellence best practices. Proven track record of mentoring and coaching engineers in technical problem-solving and career development. Preferred experience with GenAI technologies such as LLMs and RAG and Cloud-based AI platforms like GCP Vertex AI or Azure. Staff Engineers You lead through expertise and end-to-end ownership. At least 8+ years of software engineering experience in building highly available systems; backend experience particularly Java. Databases, including vector and big data technologies. Distributed computing, containerization (Docker/K8s), and multi-cloud. Expertise in distributed systems, service-oriented architecture, CI/CD, and operational excellence best practices. Preferred experience with GenAI technologies such as LLMs and RAG and Cloud-based AI platforms like GCP Vertex AI or Azure. If you’re excited about shaping the future of conversational AI at Walmart, we encourage you to apply. We’ll review your background and match you to the engineering level that aligns best with your skills, experience, and career goals.

Requirements

At least 12+ years of software engineering experience in building highly available systems; backend experience particularly Java.
Databases, including vector and big data technologies.
Distributed computing, containerization (Docker/K8s), and multi-cloud.
Expertise in distributed systems, service-oriented architecture, CI/CD, and operational excellence best practices.
Proven track record of mentoring and coaching engineers in technical problem-solving and career development.
At least 8+ years of software engineering experience in building highly available systems; backend experience particularly Java.
Databases, including vector and big data technologies.
Distributed computing, containerization (Docker/K8s), and multi-cloud.
Expertise in distributed systems, service-oriented architecture, CI/CD, and operational excellence best practices.
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years’ experience in software engineering or related area.
7 years’ experience in software engineering or related area.

Nice To Haves

Preferred experience with GenAI technologies such as LLMs and RAG and Cloud-based AI platforms like GCP Vertex AI or Azure.
Preferred experience with GenAI technologies such as LLMs and RAG and Cloud-based AI platforms like GCP Vertex AI or Azure.
Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Stay abreast with technical advancements and drive system architecture and software development processes.
Lead and mentor teams in the implementation of complex systems, fostering a culture of technical excellence and innovation.
Be hands-on in prototyping, researching, and coding scalable, consumer-facing systems.
Collaborate with business and product teams to achieve our long-term business goals.
Champion operational and engineering excellence.
Participate in code reviews, operational reviews, architectural discussions, and troubleshooting sessions to ensure the highest standards of development.
Provide mentorship to engineers, managers, and others to help develop great talent.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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