Back Order Expeditor

Chadwell Supply • Tampa, FL

7d • $18 - $18 • Hybrid

About The Position

The Back Order Expeditor evaluates, processes and ships backorder tickets from other locations to fulfill orders placed on backorder by Customer Service or any other ordering platform. The Expeditor manages the bill complete report to ensure timely invoice processing and works closely with warehouse personnel and Branch Managers to expedite shipped orders and utilizes Pacejet for the best cost of shipping.

Requirements

• Be a minimum of 18 years of age.
• A high school diploma or GED is required.
• Demonstrated customer service skills and focus.
• Be familiar with the use of Microsoft Outlook, Excel and SalesPad.

Nice To Haves

• The ability to multi-task as well as have a strong attention to detail required.
• Have a financial aptitude for understanding and facilitating profitable order sales and fulfillment.

Responsibilities

• Read and follow all notes on the customer card pertaining to the handling of accounts.
• Handle backorders with credit card pay terms and move them to other branches to be fulfilled.
• Work quickly to provide substitutes for WSL or DISCO items placed on backorder through reporting.
• Use the backorder expediter queue to evaluate the fulfillment of large backorder tickets.
• Communicate directly with the Sales team, managers, and warehouse personnel to process backorder tickets.
• Manage all backorder expeditor and bill complete reports daily.
• Assist with ETA dates and transfer requests made by the Customer Service and Sales teams.
• Participate in Lunch and Learns and all other product knowledge opportunities.
• Acknowledge and answer all emails promptly.

Benefits

• Competitive Hourly Wage of $18.00/ hour!
• Full Time, Monday-Friday 8am-5pm or 9am-6pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities!
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees