Back Office Training Manager (Dental)

Dental365Boston, MA
26d$90,000 - $110,000

About The Position

Our team at Dental365 is looking to bring on an experienced, hands-on, Manager of Compliance and Back Office Training for our growing Dental Support Organization (DSO). Under the direct supervision of the Operations Team and the Clinical Managers, the Back Office Training Manager, will be responsible for providing direction, leadership and development of multiple offices, including the development of their lead assistants. This position will have full accountability for achieving financial objectives, operating efficiencies, and excellence in patient care.

Requirements

  • Must be a DANB Certified Dental Assistant (CDA) and maintain any certification/license as required by assigned states to perform specified duties.
  • Minimum work experience of 5+ years dental assisting (general AND specialty)
  • Regular travel to assigned offices and headquarters office as needed

Nice To Haves

  • Previous experience in a multi-location dental organization highly preferred!
  • Experience working with specialties also a plus!

Responsibilities

  • Coaching and developing Lead Assistants throughout the hiring process which includes interviewing, on-boarding to our procedures, and continued training
  • Consistent reporting of clinical staff performance and issues
  • Expense management
  • OSHA Compliance and Training
  • Maintain knowledge of all key equipment and operating conditions in each office
  • Oversee processes for managing inventory and support practices in inventory management
  • Travel across all of Dental365’s New England locations

Benefits

  • Generous Compensation: We invest in the best and are competitive in our salary offers.
  • Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
  • 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
  • Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
  • Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
  • Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
  • All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
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