Back Office Medical Assistant / Pelvic Floor Therapy Technician

Las Vegas Urology LLP•Las Vegas, NV

10d

About The Position

Las Vegas Urology is seeking a patient-focused, detail-oriented Back Office Medical Assistant / Pelvic Floor Therapy Technician to join our clinical team. This dual-function role supports physicians and Advanced Practice Providers with back-office clinical duties while assisting licensed providers with pelvic floor therapy services.

Requirements

High School Diploma or GED required
Minimum 6 months to 1 year of medical assisting experience preferred
Medical Assistant certification (AAMA or equivalent) preferred
Current BLS/CPR certification or ability to obtain upon hire
Strong knowledge of back-office clinical procedures and medical terminology
Professional, compassionate, and patient-centered approach
Comfortable assisting with sensitive examinations and pelvic health care
Ability to multitask and work efficiently in a high-volume environment
Excellent communication, organizational, and teamwork skills
High attention to detail and commitment to HIPAA compliance
Frequent standing and walking; occasional bending, lifting, pushing, and stretching
Ability to assist with patient positioning and transfers
Manual dexterity for computer use, equipment handling, and clinical tasks
Ability to function effectively in stressful or urgent clinical situations

Nice To Haves

Experience in urology, women's health, pelvic health, or rehabilitation a plus

Responsibilities

Room patients, obtain and document vitals, review medical histories, and prepare exam rooms
Assist providers with urologic procedures, including setup, breakdown, cleanup, and documentation
Perform wound care, specimen collection, injections, and medication administration as ordered
Assist with catheter-related procedures, voiding trials, bladder instillations, and patient education
Maintain sterilization standards, clinical compliance logs, and control books
Manage prescription refill requests and assist with prior authorizations
Answer patient calls, manage daily voicemails, and return calls within required timelines
Perform clerical duties including scanning, faxing, emailing, and document management
Assist licensed providers or Physical Therapists during pelvic floor therapy sessions
Prepare treatment rooms and therapy equipment
Escort, position, and monitor patients during therapy sessions while ensuring comfort and privacy
Reinforce provider-directed home exercise programs and education as instructed
Maintain cleanliness, infection control standards, and proper storage of therapy equipment
Document assigned therapy support activities in the electronic medical record
Coordinate therapy scheduling and assist with patient flow