About The Position
As a Bilingual HR Support Representative, you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment, ensuring a positive experience for employees at every stage. You will work remotely in standard 8-hour day shifts, supporting HR operations across multiple sub-teams.
Requirements
- Fluency in French (minimum B2 level)
- Fluency in English (minimum B2 level)
- Strong attention to detail and high accuracy
- Excellent written communication and organizational skills
- Problem-solving mindset with ability to prioritize
- Comfortable working independently in a virtual environment
Nice To Haves
- Experience in administrative support or HR-related roles is a plus, but not mandatory
Responsibilities
- Handle HR-related queries via email and internal systems (no direct client-facing communication)
- Support and guide employees through onboarding, documentation, and HR procedures
- Use internal ticketing systems to manage, track, and resolve employee requests
- Validate and process documentation related to: Global Work Authorization – work permits, passports, background checks, and criminal record validation New Joiner Support – onboarding, documentation processing Data Management – updating employee records and personal information Exit Processes – offboarding and termination support Disability Services and Payroll inquiries
- Maintain strict confidentiality and high standards of professionalism
- Meet performance metrics and contribute to overall team success
Benefits
- Fully remote / work-from-home opportunity (standard working hours, full equipment provided)
- Fully back-office position with no voice support
- Long-term, full-time employment contract
- 21 days of paid vacation per year
- Comprehensive benefits package including:
- Health and life insurance
- Food vouchers
- Multisport card
- Professional development through in-house training and certifications
- Recognition and rewards programs
- Employee Assistance Program with 24/7 psychological support
- Digital onboarding process with eSignature tools
- Exclusive employee discounts, gifts for life events, team-building
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
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