Back Office Coordinator

Trihealth-posted 8 days ago
West College Corner, IN
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

This position will provide leadership in the clinical area involving medical assistants and/or back office staff to enhance efficiency and continuity of delivery of patient care; work cooperatively with the team concept demonstrating flexibility, motivation and commitment to quality patient care.

  • Accurately documents all care rendered to a patient and all actions taken on behalf of a patient in the patient's
  • Assists with billing/invoicing, member enrollment, payroll deductions and annual budgeting.
  • Assures a steady and constant patient flow from the reception room to the exam room.
  • Provides leadership of day to day clinical staff including M.A.'s and other back office staff.
  • Communicates with front office staff in triaging phone calls for urgent or emergent care.
  • Maintains closet, stock, exam rooms, immunizations and meets JCAHO standards.
  • Orients or trains all clinical staff upon hire and performs annual competency check sheet in conjunction with physicians.
  • Identifies technical and education needs of the staff and devises a performance
  • Assures that the patient's right to privacy, dignity and respect.
  • Coordinates clinical practices and processes including annual flu clinics (administration process and documentation of all vaccines); updating all TriHealth Clinical Manuals; maintaining accurate laboratory logs in accordance with CLIA regulations; inventorying medications, injectables, and back office medical supplies, placing orders and verifying accuracy upon delivery.
  • Oversees and appropriately triages patient calls and assures the proper disposition of calls to meet the patient needs.
  • Oversees the pharmacy line and the nurse line.
  • Makes sure that all messages are found for the day.
  • Notifies physician with emergency complaints and demonstrates competency in clinical care protocols, including 911 and HIPAA.
  • Notifies manager of any unusual incidents regarding patients or employees.
  • Oversees and demonstrates proficiency in assisting with medical procedures on adults and children.
  • Maintains annual competencies.
  • Records vital signs, weight, height, head circumference if applicable, checks medicines on each visit, and notes PAP, Mammogram, and PSA and Rectal at each visit.
  • Updates Flow Sheets (diabetic flow sheet and Coumadin) as applicable at each visit.
  • Checks the patients DOB at each visit.
  • Obtains a complete reason for patient visit.
  • Assures that other medical assistants maintain their certifications.
  • Oversees and maintains the safety and cleanliness of the treatment area and laboratory.
  • Demonstrates knowledge of the principles of clean and sterile procedures in the use of medical equipment.
  • Follows JCAHO standards such as removal of expired items.
  • Skillfully and accurately administers pediatric and adult medications / immunizations.
  • Ensures that others are familiar and compliant with JCAHO.
  • High School Diploma or GED (Required)
  • 1 - 2 years experience Clinical in Healthcare as a Medical Assistant (Required)
  • Pharmacology
  • Working knowledge of OSHA Guidelines and Managed Care plans
  • CLIA (Lab) processes and procedure
  • Basic Life Support (BLS) Required
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Back Office Assistant Resume Examples
•
Back Office Assistant Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service