Back Office Clinic Assistant - Mandarin preferred

Planned Parenthood Columbia Willamette • Oak Grove, OR

19h • Onsite

About The Position

Planned Parenthood Columbia Willamette (PPCW) is hiring a Back Office Clinic Assistant to join their Milwaukie Health Center team. This role offers the opportunity to build real clinical skills, gain hands-on experience, and start a path in healthcare. The work supports access to essential sexual and reproductive health care, ensuring every patient is treated with dignity, compassion, and respect. The successful candidate will be part of a mission-driven team committed to expanding access, advancing equity, and supporting communities. PPCW provides training, mentorship, and a supportive environment for growth and meaningful impact. In this role, the assistant will be part of the clinical team, supporting patients throughout their visit to create a safe, respectful, and efficient experience from start to finish, playing an essential role in delivering high-quality care.

Requirements

• High school diploma or equivalent
• 2+ years of experience in a customer service or high-volume environment
• Ability to communicate effectively with diverse patients and coworkers
• Comfort working both independently and as part of a team
• Willingness to learn and adapt in a fast-paced clinical environment

Nice To Haves

• Experience in a medical setting or working directly with patients
• Mandarin language skills
• Familiarity with electronic health records (EHR)
• Medical Assistant, Phlebotomy, EMT, or CNA certification

Responsibilities

• Room patients, take vital signs, and prepare them for their visit
• Support providers during exams and procedures
• Assist with lab work, including specimen collection and processing
• Clean, stock, and prepare exam rooms and instruments
• Answer patient questions and help them feel informed and at ease
• Work closely with your team to keep the clinic running smoothly

Benefits

• Paid time off (up to 4 weeks, increases over time)
• 9 paid holidays
• Medical, dental, and vision insurance (for eligible employees)
• 403(b) with 6% employer match
• Free, confidential counseling and support (EAP)
• Ongoing training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees