Back Office Assistant

Eatery Essentials•Dallas, TX

About The Position

Position Summary: The Back Office Assistant supports day-to-day operations by maintaining accurate data, assisting with inventory tracking, and ensuring timely communication with internal teams and customers. This role plays a critical part in keeping operational information organized, up to date, and reliable to support production and logistics activities.

Requirements

High School diploma or equivalent is required; additional education or training is a plus.
Excel proficiency required (ability to update trackers, basic formulas, and organize data)
Experience in warehouse, manufacturing, or logistics environment preferred
Strong attention to detail and accuracy in data entry and inventory tracking
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Basic professional communication skills (written and verbal)
Comfortable working in a manufacturing / warehouse environment
Proficiency in using office software (e.g., Microsoft Office Suite, Outlook).
Excellent written and verbal communication skills.
Ability to work independently and prioritize tasks effectively.
Basic knowledge of office equipment and procedures.

Responsibilities

Oversee and optimize inventory management processes to maintain accurate stock levels, minimize waste, and ensure timely deliveries.
Coordinate with vendors and manage the supply chain to ensure a seamless flow of materials and goods.
Handle import/export and domestic freight logistics, including coordinating shipments and managing related documentation.
Process paperwork and system receiving of inventory and machine parts accurately and efficiently.
Maintain effective communication with domestic and overseas vendors to facilitate procurement and resolve issues.
Ensure compliance with company policies and industry regulations in all back-office activities.
Prepare and present regular reports on office performance.
Manage back-office workload to ensure outbound orders are filled accurately and in time for shipment to customer.
Manage incoming shipments, arrangement of deliveries, pickup of dropped ocean containers without incurring demurrage fees.
Negotiate with vendors to reduce fees and/or penalties.
Communicate with customers regarding ETAs, drop fees, and demurrage of DDP containers from overseas sister company.
Maintain a well-organized workspace and manage documents and tasks.
Work independently to solve problems, make decisions, and execute tasks while collaborating effectively with team members and other departments.
Performs other related duties, as assigned.