Back of House Team Member

Chick-fil-A•Cumming, GA

38d

About The Position

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. As a BOH Team Member, you will support the kitchen team, assemble food & drink orders quickly and accurately, and ensure each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Must be at least 16 years of age upon hire date
Must be eligible to work in the United States
Must have a source of reliable transportation
Ability to handle all equipment, pans, pots, navigating shelving both high and low
Reading, writing, and basic math and verbal communication skills required
Works in hot, noisy and fast paced environment
Mobility required during shifts
Must work well under pressure
Must be able to respond to changes or edits to orders quickly and efficiently
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-20 lbs on a regular basis
Have the ability to stand for long periods of time

Responsibilities

Prepare, cook and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Understand food safety and quality excellence
Stock kitchen inventory as needed
Assist in keeping the kitchen clean, hygienic, and tidy, at all times
Uphold all Pathway procedures and restaurant policies
Keep up-to-date with new products rolled out by Chick-fil-A
Show up on time and work hard your entire shift
Work safely around kitchen equipment and report any maintenance issues to Leadership
Stay up to date with yearly trainings and certifications
Invest in Chick-fil-A culture with willingness to grow and a positive attitude
Always adhere to all company policies and procedures
Be involved and contribute in daily operations
Carry out instructions given by the management team and operator
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Uphold Operators vision & mission for the store in daily operations