Back of House Team Member

Chick-fil-A•Phoenix, AZ

38d

About The Position

At Chick-fil-A, the Front of House Team Member role is more than just a job; it is an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Requirements

Consistency and reliability
Cheerful and positive attitude.
Loves serving and helping others.
Customer service oriented.
Strong interpersonal skills.
Detail-oriented.
Ability to multi-task.
Works well independently and in a team environment.
Be willing and able to work a flexible schedule.
Have the ability to lift and carry up to 50 lbs on a regular basis.
Have the ability to stand for long periods of time.

Responsibilities

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned

Benefits

Closed on Sundays - Dedicated time off for rest, family, and more.
Flexible Scheduling - Over 90% of time off requested granted. Exceptions around Holidays and special business needs do apply.
Schedule Released 2 weeks in advance to allow for planning of life events.
Paid Time Off - For full-time team members with 1 year of service.
Paid Bereavement Leave - For the loss of an immediate family member
Paid Maternity Leave - For full-time team members
Education Assistance - Chick-fil-A Remarkable Futures Scholarships award Team Members up to $25,000. Tuition assistance through InStride pays up to $3,650 for high school diploma completion, undergraduate, graduate, English language programs, and professional skills & certificate programs for eligible Team Members.
Development Opportunities - Development Paths to help you grow your leadership skills and your opportunity at Chick-fil-A. Starting with learning to lead yourself, then leading a team, and eventually leading a business. Learn proven leadership concepts from proven leaders from Chick-fil-A and other organizations.
Direct2Care - Enjoy free virtual primary care and up to 10 complimentary mental health consultations annually, available to every team member and anyone in their household.
Health, Vision, and Dental Contributions - Reserved for full-time team members and those who are no longer in high school. (Contributions are subject to position and tenure.)
Initial Uniform Cost - Reimbursed at 6 months.
Employee Meal - Subject to our reliability policy. Use up to $13 per shift worked. Over $3,000 annually for a full-time team member working 5 days a week.
Performance Raises - Receive your first raise at 90 days and annually.
Employee Referral Program - $150 bonus when someone you recommend is hired and stays with us for 6 months.
Transportation Support - Metro Fare/Light Rail Reimbursement up to $65 per month.
Childcare Assistance for Working Families - Up to $350 per month.
Retirement Contribution - Simple IRA match up to 3%.
Grade Reimbursement - $25 per "A" every semester for core classes for students who have at least 3 days of availability.