Back of House Supervisor - Ormond Beach
About The Position
Pet Paradise is looking for “pet people” with leadership experience and growth potential to fill our open Resort Supervisor position. Starting Rate: $16.00/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date) PERKS AND BENEFITS: Opportunity for ADVANCEMENT! You will be eligible to apply for: Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast! Grooming Academy to become a Groomer! STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations) Complimentary Pet Day Camp – Bring your dog with you to work! 30 Days of Complimentary Pet Boarding (non-holidays) On-demand pay with DailyPay Discounted Veterinary Care and Grooming Services (per location) Dog/Cat Adoption Assistance Fitness Reimbursement Paid Time Off (both full-time and part-time status) 401(k) Savings Plan with Company Match Health, Dental and Vision Insurance (full-time status) Employee Assistance Program (EAP) with added mental health benefit, available to all employees
Requirements
- This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
- Strong organizational, cash management, and sales skills
- Comfortable leading by example, including ‘hands-on’ task management
- Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
- Exceptional communication and interpersonal skills
- Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
- Valid driver’s license and ability to pass criminal background check
- High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience
Nice To Haves
- Prior supervisory experience highly preferred
Responsibilities
- Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
- Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
- Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
- Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
- Responsible for assisting new and existing team members in completing their required LMS courses and training guides
- Performing additional duties as required by the management team
Benefits
- Opportunity for ADVANCEMENT!
- Unleashed Leadership Academy
- Grooming Academy
- STRIVE scholarship programs
- Canine Training Program!
- Complimentary Pet Day Camp
- 30 Days of Complimentary Pet Boarding (non-holidays)
- On-demand pay with DailyPay
- Discounted Veterinary Care and Grooming Services (per location)
- Dog/Cat Adoption Assistance
- Fitness Reimbursement
- Paid Time Off (both full-time and part-time status)
- 401(k) Savings Plan with Company Match
- Health, Dental and Vision Insurance (full-time status)
- Employee Assistance Program (EAP) with added mental health benefit, available to all employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
