Back of House Supervisor

Pharmacann • Takoma Park, MD

246d • $21

About The Position

The Back of the House Supervisor is responsible for managing policy and procedure, compliance, inventory, receiving orders, and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training, and execution of operational initiatives. The Back of the House Supervisor is an expert in their field of inventory receiving, FIFO compliance, and order fulfillment.

Requirements

• Minimum 21 years of age (or per state regulations).
• Bachelor's Degree in business, operations management, or a related field is preferred.
• Store management experience preferred.
• Minimum 2 years' experience supervising training, quality, and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience.
• Minimum 4 years' retail experience, including a combination of front end and/or inventory responsibilities.
• Skilled in Google and/or Microsoft Office Suite.
• Experience with significant P&L responsibility.
• Strong knowledge of retail technology platforms and systems.
• Must possess strong analytical skills to assess data, facts, and figures.
• Ability to communicate proficiently both verbally and in written format.
• Conduct all interactions with a high ethical standard.

Responsibilities

• Oversee and execute all inventory specific initiatives as outlined on the master calendar.
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
• Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
• Ensure the store is audit compliant and achieves acceptable scores.
• Establish and implement operational policies, standards, and procedures for retail staff.
• Ensure compliance with all safety and security policies and procedures within the retail store.
• Communicate, work closely, and successfully collaborate with other Managers to achieve the organization's goals.
• Partner with the PharmaCann Human Resources team in HR functions such as interviewing, recruiting, and hiring.
• Train managers and employees in expected operational standards using appropriate tools.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums.
• Write and deliver team members' performance reviews in partnership with GM.
• Manage the performance, coach, and discipline team members on performance and violation of company policies.
• Maintain a highly organized and professional documentation of employee issues.
• Provide leadership, training, guidance, and support to team members.
• Assist with other duties as assigned in other functions of the operation.

Benefits

• Salary of $21 USD per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree