Back-End Dept Supervisor

Lowe's • Hudson, NY

101d • $24 - $26

About The Position

As a Back End Department Supervisor at Lowe's, you will be responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage. You will collaborate with frontend and backend operations associates to ensure items are adequately stocked and monitor the use of store power equipment while coaching employees on safe behaviors and lifting techniques. Your role will impact Lowe's mission by planning, scheduling, monitoring, and implementing all nonselling operations in the back end of the store, facilitating the store's ability to provide a superior customer shopping experience and maximize sales and profitability. Additionally, you will conduct safety walks, report hazards, and train staff on safety and lifting requirements. You may also occasionally open or close the store or serve as manager on duty (MOD).

Requirements

• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring, and developing associates.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Nice To Haves

• Experience supporting frontend or backend operations in a retail environment.
• Experience in a customer service role.
• Experience in a leadership role with direct report responsibility.
• Experience working in the home improvement retail sector.
• Experience working in a fast-paced, dynamic retail environment.
• Experience in key carrying role with manager on duty responsibilities.
• Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

Responsibilities

• Remove barriers and address inefficiencies to enable staff to delight customers.
• Collaborate with frontend and backend operations associates to ensure items are adequately stocked.
• Monitor use of store power equipment and coach employees on safe behaviors and lifting techniques.
• Lead and enable a team of associates to deliver the best possible customer experience.
• Coach and train associates, delegate tasks, and manage performance.
• Ensure adequate department coverage.
• Plan, schedule, monitor, and implement all nonselling operations in the back end of the store.
• Conduct safety walks and report hazards.
• Train and monitor staff on safety and lifting requirements.
• Communicate upward to keep management informed of concerns, issues, recognitions, and morale.

Benefits

• Pay range: $24.00 - $26.90 per hour.
• Starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED