Bachelors Mobile Crisis Clinician

High Point & SEMCOA•Brockton, MA

3d•$28 - $32

About The Position

High Point is excited to be growing and expanding mental health services in the Brockton Community for patients experiencing an acute mental health crisis requiring a crisis intervention assessment and connection to services. As part of the Community Behavioral Health Center (CBHC) initiative, Brockton High Point will be transitioning to become the new Mobile Crisis Intervention (MCI) agency for the Brockton community and surrounding towns. MCI services provide 24/7/365 crisis intervention services for patients experiencing mental health crisis, including increased mental health symptoms, concerns for safety to self or others, and seeking access to services. Crisis evaluations support patients and families in assessing the crisis and determining the next step and referral for treatment, including: Inpatient hospitalization, dual diagnosis services, Adult Community Crisis Stabilization (ACCS), outpatient services under the CBHC for adults and youth, and referrals to external agencies for other services. High Point will be hiring for multiple positions to support the opening and operations of the MCI services for adults and youth. Individuals hired will have the opportunity to work collaboratively with an interdisciplinary team of professionals includes licensed clinicians, Master’s level clinicians, certified peer specialists, patient resource navigators, nursing, nurse practitioners, psychiatrists, medical physicians, and psychologists. As a member of the MCI team, you will also become connected with a large and growing treatment agency to provide multiple opportunities for patients seeking treatment within a strong continuum of care for both mental health services, substance use treatment services, and dual diagnosis care.

Requirements

Bachelors degree with major preferred in; psychology, social work, or social sciences
At least two (2) years of Experience preferred working in behavioral health (inpatient setting, outpatient community mental health, or emergency room)
Ability to work in a fast-paced environment

Nice To Haves

Prefer those with knowledge of different psychiatric levels of care and medical criteria for admission

Responsibilities

Responsible for linking patients with aftercare services prior to discharge and aiding the patient with access to outpatient services when appropriate
Evaluating with patient what has been successful for them in the past and what were barriers to avoiding re-hospitalization so they can be more independent in the future when supporting service referrals
Provide post evaluation follow up face to face or phone support as clinically indicated
Monitoring patients onsite during disposition planning, or boarding at community location
Respond to emergency phone calls offering phone triage and area resources as appropriate
Verify patient insurance, including benefits, eligibility and service options
Triage calls, evaluation requests and report back to the program director/supervisor on site or AOC
Complete safety screens for community-based evaluation requests
Execute bed searches for clients awaiting placement
Escalate complicated cases to the appropriate supervisor to advocate for the needed resources/supports
Assist with daily protocols such as the EPIA process
Update tracking of pending and boarding cases for evaluation requests
Assist the call center as needs arise or as requested by a supervisor
Documentation of interventions and outcomes in electronic health record
Attend mandatory trainings
Responsible for contacting the insurance company for authorization, as needed
Utilize standards precautions at all times
Demonstrates behaviors that recognize the rights of patients as defined by the patient’s rights
Other duties as assigned by the Clinical Supervisor and/or Program Director.