BA & QA - Bilingual (Korean/ English)

About the position

The BA & QA is crucial in an organization by liaising between IT teams and business stakeholders. The primary responsibility is to generate the IT requirements based on the collected data, business requirements, and processes. The BA & QA shall create test plans, test cases, and scenarios to ensure all requirements are correctly developed and applied.

Responsibilities

• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Lead the requirement analysis session with the business stakeholders.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with the development team and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions.
• Develop and document the test cases and test scenarios to test out whether the requirements are correctly developed and applied to the new/existing applications.
• Execute the test scenarios and validate new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
• Write technical documentation including requirement specifications, process flow charts, User/Operation Manuals, and other project-related documents.

Requirements

• Bachelor’s degree in business, computer science, computer engineering, or relevant field.
• A minimum of 7 years experiences in a similar role.
• Good understanding of IT terminologies, Agile, and SDLC.
• Must be a self-starter and problem solver.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and techniques.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience with business process modeling and documentation tools.
• Knowledge of project management methodologies and tools.
• Excellent documentation skills using MS Office Suits.
• Bilingual (Korean) Highly prefer.