B2B Supplier/Merchant Enablement, Manager (Remote Eligible)

Capital One•Richmond, VA

1d•Remote

About The Position

At Capital One, we are a high-tech company, a scientific laboratory, and a nationally recognized brand. Business Cards & Payments is a rapidly growing financial product. As part of the Supplier Enablement Team, you will collaborate with clients, vendors, and internal sales, client success, and client development teams. Your role involves partnering with executives and AP/AR managers to build long-term relationships, understand their business and card needs, and negotiate card acceptance as a beneficial payment vehicle for vendors. You will act as a trusted advisor, optimizing rebates and benefits for clients. Internally, you will work with Field Sales Managers, Product Advisors, Client Onboarding Managers, Client Development Associates, and Vendor Outreach teams to ensure seamless client experiences. The Supplier Enablement Manager will engage with clients and vendors at various stages of their card program, developing strategies to help them realize the program's value. This includes assisting clients in unlocking spend opportunities with strategic vendors and collaborating with assigned Capital One associates. The role requires up to 25% - 50% travel to client sites.

Requirements

At least 3 years of experience in a Business Client facing role
At least 3 years of experience selling Merchant Services

Nice To Haves

Bachelor’s Degree or Military experience
At least 3 years of experience selling commercial or small business credit card products
At least 3 years of experience working with DSO (Days Sales Outstanding) and DPO (Days Payable Outstanding) both on the Buyer side as well as the Supplier side
At least 3 years experience negotiating between Buyer and Supplier focusing on C-suite or business owners

Responsibilities

Work with internal teams such as analytics, vendor outreach, sales, client success and client development to identify leads to convert non accepting vendors to accepting vendors
Be knowledgeable about our clients and industry verticals; understand purchasing and receivables needs and behavior of businesses and stakeholder personas (i.e. Accounts Payables, Accounts Receivable, Procurement, Treasury. and Finance)
Expert knowledge of credit card industry pricing and ability to influence clients behavior
Deep understanding of merchant acquiring business, how vendors process cards, and financial considerations of price to value including cash flow, DSO (Days Sales Outstanding), and WACC (Weighted Average Cost of Capital) elements
Knowledge of vendors ERP systems and gateways to assist Capital One clients in utilizing card for payment
Be a trusted advisor by building positive relationships, handling client and vendor needs
Anticipate and resolve issues, provide solutions to clients and vendors in a timely manner
Contact vendors to identify card acceptance and secure payment instructions for clients