B2B Logistics Coordinator

Away Travel-posted about 1 month ago

Full-time • Entry Level

Onsite • New York, NY

251-500 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

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We are hiring a B2B Logistics Coordinator to join our Global Logistics team. This position reports to the Sr. Manager, B2B Logistics and takes Away further by ensuring optimal balance of speed, cost, quality, service, and sustainability in Away's North American distribution and retail network.

Assign and tender freight requests across Away's North American distribution and retail network via TMS and choose the optimal shipping mode
Ensure Truckload and intermodal orders are processed within the ERP system so internal and external partners have visibility to ASN transmissions and journal entries
Track & trace shipments from beginning to end, ensuring ASN transmissions and delivery to 3PLs and stores are within SLA
Negotiate transportation spot rates and approve accessorials
Work with key internal and external partners to ensure the optimal balance of speed, cost, quality, service, and sustainability
Hold service providers and 3PL partners accountable to SLAs
Conduct root cause analysis on late deliveries and implement strategies to correct performance issues with service providers
Provide shipment status updates to internal and external customers
Serve as first-level support to Retail and B2B teams regarding transportation-related matters
Act as an additional Logistics Team resource for ad hoc requests
Occasional travel necessary

Excellent prioritization and organizational skills
Strong analytical and follow-through skills with a focus on details
Comfortable sharing and presenting information with leadership and cross-functional team members
Strong Excel skills (familiarity with Airtable, Looker, and Google Sheets is a plus)
Experience with ERP and TMS tools like Microsoft Dynamics is a plus but not required
Bachelor's degree in Business or related field (will consider experience in lieu of degree)
You're creative and innovative; you love to build great new things that are fresh and unique while staying on brand
You're agile, and motivated by a fast-paced and ever changing environment
You're passionate about transforming travel for all (but that's a given!)

Familiarity with Airtable, Looker, and Google Sheets
Experience with ERP and TMS tools like Microsoft Dynamics

Take care of yourself and your family through our health insurance offerings
Invest in your future by participating in our 401(k) (with a company match!)
Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)
Build your travel uniform through discount codes, product stipends, and giveaways
Give back through company-sponsored volunteer and charitable opportunities

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