AON-posted 3 months ago
$85,000 - $100,000/Yr
Full-time • Mid Level
Hybrid • Bannockburn, IL
Professional, Scientific, and Technical Services

We are seeking a dynamic Healthcare Operations Manager to join our North America Health Solutions Operations team in a hybrid work arrangement in Bannockburn, IL but open to a virtual team member in the Midwest. This role is central to designing and executing a new end-to-end contract lifecycle process that directly supports our client-facing consulting teams and Account Executives. You'll lead cross-functional collaboration with compliance, data privacy, and finance to ensure contracts are negotiated, implemented, and executed efficiently—while minimizing risk and maximizing revenue impact.

  • Drive contract lifecycle initiatives from planning through execution.
  • Manage multiple concurrent projects with precision and urgency, ensuring alignment with strategic goals.
  • Partner with Account Executives and Commercial Leaders to draft, revise, and execute contracts directly influencing business revenue.
  • Ensure favorable terms and mitigate operational and financial risks.
  • Work closely with legal, procurement, finance, and data privacy teams to coordinate approvals and resolve contract-related issues.
  • Maintain a robust contract tracking system.
  • Conduct audits and ensure adherence to legal and regulatory standards.
  • Continuously improve contract workflows using technology and best practices to reduce cycle times and enhance efficiency.
  • Develop training materials and lead sessions to ensure consistent understanding of contract management processes across teams.
  • 5+ years in a commercially focused operations role, ideally in healthcare or employee benefits.
  • Proven ability to manage complex projects and competing priorities.
  • Strong critical thinking and problem-solving skills.
  • Experience with financial analysis and operational risk assessment.
  • High attention to detail and ability to work under pressure.
  • Proficiency in Excel, PowerPoint, SharePoint, and Smartsheet.
  • 401(k) savings plan with employer contributions
  • Employee stock purchase plan
  • Medical, dental and vision insurance
  • Various types of leaves of absence
  • Paid time off, including 12 paid holidays throughout the calendar year
  • 15 days of paid vacation per year
  • Paid sick leave as provided under state and local paid sick leave laws
  • Short-term disability and optional long-term disability
  • Health savings account
  • Health care and dependent care reimbursement accounts
  • Employee and dependent life insurance and supplemental life and AD&D insurance
  • Optional personal insurance policies
  • Adoption assistance
  • Tuition assistance
  • Commuter benefits
  • Employee assistance program that includes free counseling sessions
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