B2B Collections Specialist

Virtual Agent • Phoenix, AZ

323d • $21 - $23

About The Position

Vaco Phoenix is working with a client in the West Valley who is looking to add a B2B Collector to their growing team. The ideal candidate will be responsible for all B2B collections, providing high levels of customer service, and processing payments. This is a contract to hire position, paying between $21-23/HR The role is fully onsite!

Requirements

• High school diploma or GED
• 3 years Microsoft Office proficiency
• 2 years of hands-on invoicing/collection experience

Nice To Haves

• Excellent communication and multi-tasking skills
• Strong attention to detail
• Ability to work independently as well as across multiple organizations

Responsibilities

• Contact customer accounts to obtain payment
• Track and notate all customer service activity
• Assist incoming calls from department hot line
• Obtain trade references and upload documents
• Review and respond to credit rejected orders
• Work as a liaison between Sales and Credit to facilitate the release of customer orders
• Use system reports to determine customer follow ups needed
• Research disputed invoices and charges as needed

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED