B-Technician - Volvo Norwood
About The Position
As an Automotive Service Technician, specifically a "B" Level Service Technician, you will be responsible for understanding and completing routine repairs necessary for customer vehicles. This role involves performing general repairs and diagnosis with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering & suspension systems. The position offers the opportunity to make a positive impact on the business and customers daily, while contributing to redefining the car-servicing experience. This individual is expected to have a majority of their manufacturer certifications.
Requirements
- Previous automotive technician experience required
- Must have basic tools
- Must have great technical and mechanical skills
- Must be a team player and have the ability to work repetitively on complex tasks
- Must be a minimum of eighteen years of age
- Must have a valid driver’s license
- Must be able to pass pre-employment screening (background & drug test)
Nice To Haves
- ASE certifications heavily preferred
- Manufacturer certifications heavily preferred
- Have a majority of their manufacture certifications
Responsibilities
- Understand and complete routine repairs necessary for the repair of customer vehicles
- Perform general repairs and diagnosis with some assistance
- Perform light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators) HVAC systems, steering & suspension systems
- Make accurate use of the multi-point inspection form on each vehicle
- Document all work performed and recommended on assigned repair order
- Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
- Maintain technician proficiency as specified by Asbury standards
- Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
- Perform all levels of diagnosis and repair on vehicles
- Perform all levels of preventive/routine maintenance services
- Utilize product and technical training as assigned by the manufacturer and management
- Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
- Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
- Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
- Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
- Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced
- Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
Benefits
- Weekly pay
- Paid holidays
- Paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
- Medical insurance
- Vision insurance
- Dental insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings accounts
- Flex spending accounts (tax-free)
- Short-term disability plans
- Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
