B TECHNICIAN

RON MARHOFER AUTOMALL GROUP•Stow, OH

20h•Onsite

About The Position

At The Ron Marhofer Auto Family, proudly serving Northeast Ohio since 1919, the company operates as a family-owned dealership group committed to delivering world-class experiences to customers while upholding six core values: World-Class Experience, Commitment to Excellence, Teamwork, Trust & Respect for the Individual, Continuous Improvement, and Approachability & Process Orientation. The company believes its success is rooted in its people, with technicians being essential to providing reliable service and repair. They support technician growth with ongoing manufacturer training, modern facilities, and opportunities for advancement. The B & C Technician functions as a skilled-level technician capable of diagnosing and repairing a wide range of vehicle systems. This role requires efficiency, accuracy, and compliance with dealership and factory standards. B & C Technicians play a critical role in delivering safe, high-quality repairs while supporting the service department's goals for customer satisfaction and operational excellence.

Requirements

Must maintain valid driver's license that meets dealership insurability requirements.
Must obtain and maintain all required certifications, licenses, and registrations.
B-Technician Required Certifications: Automatic Transmission/Transaxle (Auto/Light Truck)
B-Technician Required Certifications: Engine Performance (Auto/Light Truck)
B-Technician Required Certifications: Heating & Air Conditioning (Auto/Light Truck)
B-Technician Required Certifications: Manual Drive Train & Axles (Auto/Light Truck)
B-Technician Required Certifications: Brakes (Medium/Heavy Truck)
B-Technician Required Certifications: Electric Diesel Engine Diagnosis
B-Technician Required Certifications: Light Vehicles - Compressed Natural Gas (Alternate Fuels)
C-Technician Required Certifications: Suspension & Steering (Auto/Light Truck)
C-Technician Required Certifications: Brakes (Auto/Light Truck)
C-Technician Required Certifications: Electrical/Electronic Systems (Auto/Light Truck)
Technical Proficiency: Ability to perform accurate diagnostics and repairs across multiple vehicle systems.
Detail Orientation: Ensure work is completed to factory and dealership standards.
Customer Focus: Dedicated to providing safe, reliable service for guests.
Teamwork: Collaborates effectively with advisors, parts staff, and fellow technicians.
Continuous Learning: Commitment to training and staying current with manufacturer updates.

Responsibilities

Perform repair and maintenance work as outlined on repair orders with efficiency and accuracy.
Diagnose vehicle malfunctions and perform necessary repairs.
Communicate with the parts department to secure required parts.
Complete multi-point inspections (360 Inspections).
Conduct road tests when required or assist test technicians.
Save and tag warranty parts or customer-requested parts.
Document all work performed and recommendations on repair orders.
Notify service advisor of additional work needed, work not required, or delays in completion.
Examine assigned vehicles for further safety or service needs.
Maintain cleanliness of customer vehicles and report any changes in condition.
Report machinery defects or malfunctions to supervisor.
Follow all federal, state, and local regulations, including hazardous waste and OSHA compliance.
Operate all tools and equipment safely and report any safety concerns immediately.
Follow safety protocols outlined by OSHA, CDC, and local health departments.
Participate in manufacturer-sponsored training and events.
Stay current with manufacturer technical bulletins.
Supervise and mentor apprentice technicians as assigned.
Keep shop area clean, organized, and safe.
Maintain and return dealership-owned tools and manuals in proper condition.