Azure and Active Directory Specialist

DuPage Credit Union•Naperville, IL

3d•Hybrid

About The Position

DuPage Credit Union has an immediate, full-time opening for an Azure and Active Directory Specialist. For over 65 years, DuPage Credit Union has been a trusted financial resource for members and the local community. We support members through life’s big and small moments by listening to their needs and working collaboratively to deliver the right financial solutions. Our Technology team is solution-oriented, fast-paced, and committed to excellence. The team supports internal users by delivering accurate solutions, clear communication, and efficient follow-up while maintaining a secure and reliable technology environment. Position Overview The Azure and Active Directory Specialist plays a critical role in supporting the Credit Union’s Active Directory, Azure, and Windows environments. This position provides hands-on technical support, helps ensure system stability and security, and contributes to both daily operations and long-term technology initiatives. This role primarily supports a Monday–Friday business hour schedule and includes participation in on-call, extended hours, and weekend support as required, including a 24/7 on-call rotation.

Requirements

Bachelor’s degree in computer science or a related field, or equivalent professional IT technical training
2–3 years of hands-on experience with Active Directory, Azure, and Group Policy administration
2–3 years of experience supporting Microsoft Windows operating systems and Microsoft Office 365
Strong technical troubleshooting and communication skills, with the ability to work effectively in a fast-paced environment with changing priorities

Nice To Haves

2–3 years of experience in a help desk or similar IT support environment (preferred)
PowerShell scripting experience and Microsoft certifications relevant to the role are preferred.

Responsibilities

Support and administer Active Directory and Azure environments, including user provisioning and de-provisioning, security groups, group policies, and file/share permissions
Provide team-member-focused help desk support by reviewing service requests, resolving issues in a timely manner, and communicating clear status updates
Maintain and support Windows operating systems and servers, including OS deployments, monthly patching, security updates, and out-of-band fixes to ensure system stability and security
Support system integrations and security, including SAML, SSO, certificate services, DNS, DHCP, and third-party application connectivity
Participate in on-call support and technology initiatives, including after-hours support, system monitoring, documentation, and assigned technology projects