AWS Service Architect II

Ingram Micro • Field, NM

6d • $102,000 - $173,400 • Remote

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Your role: A Service Architect is responsible for designing and implementing service delivery solutions and strategies that align with client needs and business objectives. This role involves crafting service delivery frameworks, identifying the right technologies and methodologies, and ensuring that services are delivered effectively. Architects play a pivotal role in shaping the overall service delivery landscape within their organization and are known for their technical expertise, strategic thinking, and client-oriented approach. Architects play the lead role on consulting engagements. They are the face to the customer and provide leadership of the delivery team. Experience: Project Leadership building or delivering complete projects/solutions: Prior experience in leading projects, which involves designing, implementing, and overseeing complex service delivery or design solutions. Client Engagement: A history of effectively engaging with clients, understanding their needs, and aligning solutions with client-specific requirements. Quality Assurance: Experience in implementing and maintaining quality standards and best practices to ensure high-quality service delivery solutions. Mentorship and Collaboration: Experience in mentoring and collaborating with junior architects and cross-functional teams to share knowledge and best practices. Strategic Contribution: Previous involvement in shaping the strategic direction of service delivery within the organization, including contributing to architectural strategy and aligning it with business goals. Knowledge: Technical and Architectural Knowledge of services solutions: A deep understanding of technology, systems, and concepts relevant to service design or delivery, including best practices and industry standards. Client Understanding: In-depth knowledge of client needs, expectations, industry-specific trends, and constraints to tailor or delivery solutions effectively. Quality Assurance Best Practices: Knowledge of quality assurance methodologies and best practices to ensure that service delivery solutions meet high-quality benchmarks. Industry Trends: Awareness of industry trends, technological advancements, and emerging practices relevant to service delivery or design. Client Relationship Management: Knowledge of client relationship management principles to build and maintain strong client relationships. Possesses an extensive understanding of technology, systems, and advanced concepts pertinent to service design or delivery, demonstrating expertise in implementing best practices and adhering to industry standards. Demonstrates an in-depth knowledge of client needs, expectations, industry-specific trends, and constraints, enabling the customization and effective delivery of solutions to meet sophisticated client requirements. Skills: Architectural Design: Proficiency in designing service delivery frameworks, processes, and technology solutions to meet client needs effectively. Technical Expertise: Strong technical and architectural skills to design solutions that are technically sound and capable of delivering services efficiently and effectively. Problem-Solving Skills: The ability to analyze complex architectural challenges and develop effective solutions. Communication and Collaboration: Excellent communication skills for collaborating with clients, colleagues, and cross-functional teams. Thought Leadership: The ability to provide thought leadership within the organization and industry, contributing to the development of architectural standards and best practices. Project and Program management Applies advanced knowledge of quality assurance methodologies and best practices to meticulously ensure that service delivery solutions consistently surpass high-quality benchmarks. • Exhibits a heightened awareness of evolving industry trends, technological advancements, and emerging practices relevant to service delivery or design, enabling the adaptation of strategies to stay at the forefront of the field. Applies sophisticated client relationship management principles to proactively build and sustain robust client relationships, demonstrating an ability to navigate complex client dynamics effectively.

Requirements

• Bachelor’s degree in computer science or related field
• Minimum 5 years’ experience as a AWS Solutions Architect/Engineer.
• Ability to make significant contributions to processes and systems.
• Deep knowledge of Amazon Web Services (AWS), including EC2, S3, RDS, VPC, Lambda, IAM, CloudWatch, CloudTrail, and AWS Security services.
• Expert consulting experience with a track record of successful project delivery.
• Experience in writing and executing SOWs and project plans.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Design, implement, and manage cloud solutions using Amazon Web Services (AWS) services including EC2, S3, RDS, Lambda, IAM, CloudTrail, CloudWatch, and AWS Security services
• Develop and execute project plans and SOWs.
• Provide consulting services to clients, ensuring solutions meet their business needs.
• Collaborate with cross-functional teams to deliver high-quality projects on time and within budget.
• Stay updated with the latest AWS technologies and best practices.

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level