AWS Operations Engineer

BridgePhase

7d•Remote

About The Position

BridgePhase is seeking an AWS Infrastructure Operations Engineer to join our team supporting the Department of Homeland Security (DHS). The ideal candidate will provide expert-level support for AWS cloud infrastructure and DevSecOps platform operations, ensuring system reliability, security, and optimal performance in a production environment. This is a remote position. As with any technical environment, the exact role responsibilities will evolve with the changing needs of our client. We are looking for versatile candidates who thrive on new challenges and can readily adapt to additional responsibilities beyond those listed above. At BridgePhase, our values shape our culture and guide our actions. We act with integrity, honesty, and respect, earning trust and fostering collective success. We are critical thinkers and problem solvers, driving innovation and positive disruption to solve hard challenges at speed and scale. Our work is characterized by courage, compassion, commitment, and teamwork. We apply disciplined engineering principles and a proven agile approach that deliver flexible, simplified, durable and performant solutions that drive continuous improvement and have lasting impact and sustained value. Additionally, we invest in our communities through strategic charitable initiatives, empowering our employees to make meaningful contributions to causes they are passionate about.

Requirements

At least 8 years of total professional experience supporting infrastructure operations, cloud engineering, or DevOps environments
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline
Strong experience with AWS core services such as EC2, S3, RDS, VPC, ELB, Route53, and CloudFront
Experience with AWS security services including IAM, KMS, CloudTrail, and GuardDuty
Experience with Infrastructure as Code tools such as Terraform or CloudFormation
Experience with container platforms such as Docker, ECS, or Kubernetes
Experience with CI/CD platforms such as Jenkins, GitLab CI, or AWS CodePipeline
Strong Linux/Unix system administration skills
Experience with monitoring tools such as CloudWatch, Datadog, or New Relic
Familiarity with networking concepts including VPC, subnets, routing, DNS, and VPN
Understanding of federal security compliance frameworks such as FedRAMP, FISMA, and NIST
Experience with scripting languages such as Python or Bash
Public trust clearance will be required.

Nice To Haves

Existing or recent DHS clearance is a major plus.

Responsibilities

Support AWS cloud infrastructure monitoring, alerting, and logging for mission-critical systems
Provide Tier 3 support for infrastructure-related incidents and service requests
Troubleshoot issues related to compute, storage, networking, and security services
Investigate and diagnose performance bottlenecks and resource constraints
Support CI/CD pipeline infrastructure and resolve platform-level deployment failures
Perform root cause analysis for infrastructure incidents and implement preventive measures
Manage infrastructure configuration updates through Infrastructure as Code (IaC)
Coordinate incident response activities with development, security, and operations teams
Support infrastructure maintenance including patching, scaling, and backup verification
Monitor security events and respond to potential threats or vulnerabilities
Optimize AWS resource utilization and support cloud cost management initiatives
Maintain documentation of infrastructure configurations and operational procedures
Support disaster recovery testing and business continuity planning
Ensure infrastructure environments comply with federal security requirements and audit controls
Collaborate with DevSecOps teams on automation and tooling improvements
Interface with AWS support and third-party vendors for escalated infrastructure issues

Benefits

Competitive compensation that reflects your skills and impact
Multiple bonus programs rewarding performance, company growth, and employee referrals
Flexible PTO with 20 days to use when you need them
All federal holidays paid to help you truly recharge
Paid sick leave because health always comes first
100% paid parental leave
401(k) with 6% match and no vesting period
Top-tier medical, dental, and vision plans with low out-of-pocket costs
Short- and long-term disability and life insurance included
Pet insurance to support your four-legged family
Annual professional development budget for training, certifications, and conferences
Two paid community service days for causes that matter to you
Social pod budget to connect with teammates wherever you live