Miratech-posted 2 months ago
Mid Level
Yakima, WA

We are seeking a Mid-level AWS Lex Developer with hands-on experience in building skill bots and strong Python development skills. The role involves designing, developing, and maintaining intelligent bots using AWS Lex and integrating them with backend systems via Python-based Lambda functions. The ideal candidate will have a solid understanding of bot design, NLU concepts, and conversation flow orchestration, along with the ability to collaborate with business stakeholders, solution architects, and QA teams for end-to-end bot delivery.

  • Develop and maintain AWS Lex (V1/V2) skill bots for chat and voice channels.
  • Implement intents, slots, utterances, and fulfillment logic using AWS Lambda with Python.
  • Collaborate with business teams to gather requirements and translate them into technical specifications.
  • Integrate bots with backend APIs, databases, and AWS services (e.g., DynamoDB, API Gateway, S3).
  • Perform unit testing, debugging, and optimization to ensure accurate and scalable bot responses.
  • Support deployment, monitoring, and post-go-live enhancements.
  • Document conversation flows, bot architecture, and integration details for future reference.
  • Collaborate with QA, UX, and platform teams for end-to-end solution delivery.
  • Hands-on experience in AWS Lex (V1 or V2) and skill bot development.
  • Strong Python programming skills for Lambda functions and API integration.
  • Experience in NLU, intent classification, and conversation flow design.
  • Familiarity with Amazon Connect or other contact center integrations.
  • Knowledge of AWS services such as Lambda, API Gateway, DynamoDB, S3, and CloudWatch.
  • Ability to understand business requirements and convert them into scalable conversational solutions.
  • Strong problem-solving, debugging, and communication skills.
  • Exposure to Google Dialogflow or other conversational AI platforms.
  • Experience with multi-channel deployments (Web, IVR, WhatsApp).
  • Familiarity with CI/CD pipelines, automation, or DevOps practices.
  • Knowledge of Agile methodologies and collaboration tools like Jira and Confluence.
  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
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