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The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS's Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer. As an MP53 TCS Associate, you'll help field customer e-mail and phone contacts related to our 3rd party software Marketplace and R53 customers. You'll interface with internal AWS Developers, Support Reps, and represent Amazon and AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership to drive change and deliver results to our customers. You will act as a Cloud Computing evangelist in the leading edge of this growing industry.
