AWS / Cloud Systems Engineer (PUFF-SE3-01.030525b)

Capital Solutions Group • Columbia, MD

293d

About The Position

The AWS / Cloud Systems Engineer position is part of the Operations Team and Architecture Team, focusing on managing team ticket queues, leading web collaboration tools, and developing user reference libraries and system administration guides for Amazon Web Services (AWS). The role involves assisting with development within AWS environments, working with Agency Security on services and permissions, analyzing mission requests, troubleshooting network issues, and resolving system issues within AWS. The position requires a strong background in AWS and the ability to follow standard operating procedures for effective problem resolution.

Requirements

• Must hold an active Cloud certification
• Bachelor’s degree + 20 years minimum experience or NO degree + 25 years minimum experience

Responsibilities

• Managing team ticket queue
• Team lead regarding a Web Collaboration Tool
• Develop user reference library regarding Amazon Web Services (AWS), including quality control
• Develop a system administration reference guide and continuously monitor standard operating procedures regarding Amazon Web Services (AWS), including quality control
• Assist with development within Amazon Web Services (AWS) multiple environments
• Work with Agency Security on Services, Permissions for newly released services within Amazon Web Services (AWS)
• Analyzing mission requests and directing accordingly
• Follow standard operating procedures to identify and troubleshoot network issues for immediate resolution
• Troubleshooting activities and resolving system issues within Amazon Web Services (AWS) on multiple environments
• Assist future requests on services within multiple Amazon Web Services (AWS) environments
• Research and development of new processes for team and users
• Work with Agency Security on Services, Permissions for new released services within Amazon Web Services (AWS)

What This Job Offers

• Education Level: Bachelor's degree