The AWS / Cloud Systems Engineer position is part of the Operations Team and Architecture Team, focusing on managing team ticket queues, leading web collaboration tools, and developing user reference libraries and system administration guides for Amazon Web Services (AWS). The role involves assisting with development within AWS environments, working with Agency Security on services and permissions, analyzing mission requests, troubleshooting network issues, and resolving system issues within AWS. The position requires a strong background in AWS and the ability to follow standard operating procedures for effective problem resolution.