AVP Treasury Management

Achieva Credit Union•Dunedin, FL

65d•Hybrid

About The Position

The Assistant Vice President of Treasury Management leads and oversees Achieva Credit Union’s Treasury Management sales and service operations. This role ensures the delivery of an exceptional member experience for business banking members by managing operational performance, risk, compliance, team development, and supporting product and service implementation. The AVP builds strong partnerships across the organization to support growth, process improvement, and service excellence.

Requirements

Bachelor’s degree in business, finance, or accounting is preferred.
5+ years Treasury Management experience, of which 3 years include management of complex commercial relationships, and developing, structuring, implementation of Treasury Management Services for the Commercial Lending Department.
Ability to manage multiple projects in an ever-changing environment while prioritizing a variety of tasks to meet deadlines.
Strong statistical, analytical, and presentation skills are required, enabling the ability to interface with all levels of employees and management.
Experienced with ACH, NACHA, Wire Transfer, Swift, Electronic Funds Transfer, REG E & CC
Must be a self-starter and have the ability to take ownership of commercial relationships with minimal supervision while effectively communicating with senior management.
Effective oral and written communication skills with the ability to listen effectively to the issues of members and employees.
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
Effective organizational and time management skills.
Must be Proficiency in Microsoft Office Suite programs. Excel (e.g., create, new documents, create pivot tables)

Responsibilities

Team Leadership & Performance Development
Develops, implements, and monitors departmental goals, budgets, staffing levels, incentives, and performance metrics.
Establishes and maintains policies, procedures, and operational standards for Treasury Management services.
Identifies and formalizes recommendations to enhance efficiency, reduce expenses, and increase revenue across Treasury Management offerings.
Manages Treasury Management staff, including staff onboarding, training, performance evaluations, and ongoing professional development.
Ensures staff has the tools, training, and information required to support members and internal partners.
Oversees lead generation, referral handoffs, new member onboarding, and daily operations, including fulfilling Treasury Management needs including new and existing product/service setups.
Fosters collaborative, member-focused partnerships that align with Achieva’s award winning culture.
Ensures product agreements, disclosures, and procedures remain compliant and up to date.
Manages vendor relationships, system enhancements, and new technology or product releases.
Provides input on product roadmap development, competitive research, and continuous improvement initiatives.
Oversees the preparation of monthly, quarterly, and annual reports related to online business leads, online membership, TM referrals, cash deposits, ACH, RDC, wires, merchant services, Treasury Management portfolio performance, etc.
Risk Management, Compliance & Audits
Ensures department compliance with internal policies, NACHA rules, REG E/CC, wire transfer regulations, and applicable federal/state regulations.
Conducts risk assessments, monitors operational exposure, and ensures appropriate risk grading for business clients.
Partners with Internal Audit, Compliance, and Commercial Lending during examinations, ensuring timely resolution of findings.
Oversees Treasury Management annual reviews, site visits, and ongoing monitoring of eligibility.
Member Experience & Relationship Support
Maintains a member-centric culture with a digital first approach is prioritized.
Resolves complex member issues and escalations with professionalism and urgency.
Ensures sales teams effectively communicate value propositions for TM products and services.
Serves as a strategic partner to Commercial Lending, Business Banking, Operations, Product Development, Digital Banking, Retail Service and Sales, and IT.
Provides team communication and leadership updates on product performance, enhancements, and strategic initiatives.
Ensures TM referrals are managed timely, and reporting is provided to the referrer and leadership.
Organizational Requirements
Represent the credit union with professionalism and courtesy in all interactions.
Uphold the highest ethical standards in all interactions and responsibilities.
Represent and uphold the Achieva Brand Frame.
Support leadership initiatives that position the credit union as a top employer.
Participate in annual training or as required by BSA and the Privacy Act.
Perform other essential functions as needed or assigned.
Travel may be required on occasion.
Work flexible hours including weekends and holidays to meet member and business demands.