AVP, Technology Capabilities & Operations

Nationwide • Columbus, OH

247d

About The Position

If you're passionate about leading, protecting, and delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. As the Technology Capability and Operations leader, you'll be responsible for driving cross technology Lean Management processes, operational excellence, portfolio management, key performance metrics, and testing/requirement practices. You will also be a member of the leadership team that develops/implements the Technology Strategy; you'll be accountable for execution of the strategy by working across Technology to ensure strategic alignment. You'll work to improve capabilities related to planning, business transformation, change management, operational metrics, and reporting. You'll work closely with other teams to define and optimize an engagement model across shared services, business solutions areas, and software engineering organizations to improve how work is done.

Requirements

• Degree in computer science, architecture, data science, usability, or design thinking preferred, plus related technical and managerial experience.
• Ten years' experience in managing process design, operations, or technology.
• Experience leading multiple, large-scale projects to successful completion.
• Five or more years people leadership.

Nice To Haves

• High technical acumen focused on operation efficiencies, Lean practices and strong ability to influence direction without having positional accountability.
• Exceptional prioritization and ability to focus matrixed teams on driving tangible business outcomes.

Responsibilities

• Ensures the execution of Technology's Strategy is alignment with the company's strategy and drives the execution of the strategy through all parts of the Technology organization.
• Responsible for creating Technology's Lean Management System vision and execution throughout the organization.
• Responsible for the requirements, planning, engineering, tools, and execution of Technology's portfolio in support of strategic and operational goals.
• Partners closely with top leaders to drive business case development, analysis, and prioritization across technology to implement effective solutions.
• Leads the delivery of Technology's core reporting and insights in aggregate.
• Leads the Testing and Analysis portfolio of applications and teams including the strategy for future testing tool and platform decisions.
• Leads all aspects of associate management, including performance, salary administration, training, and development.
• Accountable to develop, evolve and grow the workforce strategy for NW technology.
• Provides oversight and enhancements of the processes and frameworks necessary to support project delivery in support of Technology's strategic priorities.
• Maintain, grow and evolve the NW Technology Methodology (ASDF) and drive adoption of the capabilities.

Benefits

• Medical/dental/vision insurance
• Life insurance
• Short and long term disability coverage
• Paid time off with a minimum of 18 days paid time off each full calendar year
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree