AVP, Technical Success

Radiology Partners

2d • Remote

About The Position

Mosaic Clinical Technologies™ is pioneering a new imaging paradigm—shifting radiology from reactive diagnostics to proactive, decision-driven care. Through our AI-native platform, MosaicOS™, we unite fragmented technologies into a single, intelligent ecosystem designed to help clinical teams work faster, think smarter and deliver better care. Built cloud-native and designed for continuous iteration, MosaicOS™ is engineered to solve the industry’s most pressing challenges. Our platform expands clinical capacity, improves diagnostic quality by combining human expertise with AI, and turns operational complexity into strategic advantage through seamless integration or replacement of legacy imaging systems. Every AI tool within MosaicOS™ is validated across tens of millions of exams to ensure safe, reliable and meaningful clinical impact. With a ransomware-resistant design and built-in redundancy, our platform is designed to ensure continuity of care and protect both patients and operations. Mosaic Clinical Technologies™ is building technology that evolves with clinicians to advance clinical excellence and improve patient outcomes. If you’re passionate about shaping the future of medical imaging, join us! Position Summary: Lead and develop the Technical Success team, fostering a high‑performance, collaborative culture and ensuring compliant, effective deployments across practices. Develop and execute strategies that drive MosaicOS™ adoption, workflow optimization, and measurable improvements in clinical efficiency and user satisfaction. Build strong relationships with practice leaders and radiologists, serving as a trusted advisor and escalation point while championing end‑user needs. Partner cross‑functionally with Product, Engineering, Legal, and Compliance to support road‑mapping, deployment readiness, and continuous platform improvement. Analyze usage data, adoption trends, and workflow metrics to identify risks, opportunities, and optimization strategies; present insights to senior leadership.

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years in medical imaging workflow leadership and 5+ years in radiology environments.
• Deep expertise in radiology infrastructure, PACS/RIS, AI‑assisted tools, and clinical workflow technologies.
• Proven success leading technical teams, managing complex deployments, and driving end‑user adoption in healthcare settings.
• Exceptional communication, relationship‑building, and executive‑level influencing skills.
• Strong analytical, problem‑solving, and time‑management abilities with a track record of improving operational efficiency

Responsibilities

• Lead and develop the Technical Success team, fostering a high‑performance, collaborative culture and ensuring compliant, effective deployments across practices.
• Develop and execute strategies that drive MosaicOS™ adoption, workflow optimization, and measurable improvements in clinical efficiency and user satisfaction.
• Build strong relationships with practice leaders and radiologists, serving as a trusted advisor and escalation point while championing end‑user needs.
• Partner cross‑functionally with Product, Engineering, Legal, and Compliance to support road‑mapping, deployment readiness, and continuous platform improvement.
• Analyze usage data, adoption trends, and workflow metrics to identify risks, opportunities, and optimization strategies; present insights to senior leadership.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews, Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees