AVP Software Engineering, Platform

Travelers • Hartford, AR

1d

About The Position

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Collaborative Environment, Transformational Projects and a Growing Team! Join our strategic and collaborative team in Enterprise Technology Solutions, where we are passionate about transforming our business and technology capabilities to pave the way for best-in-class solutions. We are seeking an AVP, Software Engineering within the Engineering Solutions organization to drive innovation and influence impactful solutions through modern technology. In this role, we will look to you for: Leadership and Direction: Set the direction and lead multiple teams of engineers, empowering them to provide critical services and drive innovation across the organization. Strategic Planning and Resource Management: Strategically plan and oversee the efficient utilization of team resources to ensure optimal performance and the delivery of essential services. Platform Ownership and Evolution: Own and evolve a self-service platform, integrating AI Assistant capabilities, product mindset, automation, and empowerment features. Collaborate with internal providers such as end-user services, hosting services, architecture services, and dev-ops services to enhance platform capabilities. Design and Development: Oversee the design, development, operational maintenance, and implementation of enterprise-wide core systems and services that support the business. Strategic Influence: Influence business and technology leaders on strategic technical direction, enabling sound decision-making and fostering a culture of innovation. Join us in transforming our technology landscape and empowering our teams with cutting-edge solutions that drive business success.

Requirements

• Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 8 additional years of software engineering experience.
• 3 years of technical leadership experience.

Nice To Haves

• 10 years of experience in technology.
• Experience in the insurance/financial services industry preferred.
• Proven expertise in implementing current technology trends, such as cloud-based solutions and microservices.
• Ability to interpret business challenges and recommend best practices to enhance SDLC processes.
• Excellent delivery skills, including assessing software design strategies, ensuring system quality, and developing technical metrics.
• Domain expertise to consult on business priorities, optimize value, and introduce industry concepts and technologies.
• Strong problem-solving skills to create robust architecture and address future needs.
• Excellent communication skills to explain technology concepts, document effectively, and collaborate across groups.
• Leadership skills to engage with leaders, improve the engineering organization, and identify development opportunities.
• Experience with agentic architecture and cloud-native technologies, ideally using Java, Python, NodeJS, and Kubernetes.
• Exposure to IT Service Management (ITSM) and ServiceNow, enhancing service delivery and operational efficiency.
• Experience leading large-scale technology organizations and building out teams.
• Ability to set cross-functional objectives and influence across teams and senior leaders.

Responsibilities

• Partner with the business to set strategic direction, develop product roadmaps, oversee large programs, and implement solutions that meet business needs.
• Own the development and enhancement of a self-service platform, integrating AI Assistant capabilities, product mindset, automation, and empowerment features.
• Align work with business and engineering priorities to achieve meaningful impact.
• Build collaborative relationships with key leaders and peers to optimize resource use.
• Utilize industry knowledge and expertise to address software engineering challenges effectively.
• Offer unique opportunities and challenges to develop team members, address skill gaps, and enhance engineering practices and skill sets.
• Apply knowledge of industry trends to solve software engineering problems.
• Lead a team of Software Engineers by providing technical guidance and mentorship, fostering a positive team environment.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive